Family Cafe Casual Worker

5 months ago

Guildford, United Kingdom Academy of Contemporary Music Full time

**Job description**

Working relationship with the Director responsible for Student Recruitment ACM is a specialist music education provider with approximately 2,200 students on a range of FE and HE programmes in Games, Music Performance, Creative Artist, Production, Technical Services and Business. Our creative and dynamic environment blends academic excellence and professionalism alongside leading-edge industry thinking and business innovation.

**ACM’s Vision**:
ACM will incubate potential and talent, supporting the personalised development needs of our students to facilitate a structured path from education to employment. We provide a safe and supported space where creative talent and imagination can flourish in a caring environment. Barriers to learning are identified through a holistic and person-centred approach to unlock the potential of the individual, enabling personal growth through professional and academic development. Our core aim is for our students to enjoy lifelong sustainable careers underpinned by applied learning and a specialist, cutting-edge curriculum.

Therefore, our vision is to not only be the leader in applied, industry-connected, creative arts education but to also be the leader in care and support for mental health and other traditional barriers to learning, thereby driving up the standards expected within higher and further education.

**ACM’s Mission**:
To provide an immersive student experience, with a curriculum which is connected to the industry in real-time, based on a learning-by-doing ethos. Our core aim is to build confidence and self-awareness, providing students with the skills necessary to recognise and take opportunities.

Ultimately our mission is to enable students to fulfil their potential and enjoy a sustainable career within the creative arts industry.

**Job Title**:Family Cafe Casual Worker

**Reports To**:Front of House & Café Manager

**Rate of Pay**:16-17-year-old £6.40, 18-20-year-old £8.60, 21 and over £11.44

**Main Responsibilities**:

- Ensure prompt, warm, and hospitable service in the Family Café consistently.
- Prepare and serve beverages, snacks, and light meals to ACM staff, students, and Theatre patrons.
- Portray ACM and The Family Cafe as inviting and inclusive establishments.
- Adhere to opening and closing protocols supervised by the Front of House Manager.
- Maintain cleanliness and organization in the Café, including stock rooms and kitchen, adhering to cleaning schedules.
- Demonstrate initiative during quieter periods.
- Contribute to the safety of the Café by promptly reporting any health and safety concerns to management.
- Replenish Café inventory as needed, noting items requiring restocking.
- Follow cash handling procedures established by the Front of House Manager.
- Attend relevant staff training sessions as required by The Electric Theatre.
- Keep accurate records of stock wastage.

**Person Specification**:

- Excellent verbal communication and interpersonal skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Prior experience in customer-facing roles.
- Competence in numeracy and literacy.
- Proficiency in cash handling procedures.
- Flexibility and adaptability to collaborate effectively within a small team.
- Strong verbal communication abilities.
- Capacity to follow instructions accurately and complete tasks within designated timeframes.
- Enthusiasm for the arts is advantageous but not mandatory.

**Additional Information**:

- It is a Zero-hour contract. The Café could be open anytime between 08:00 - 23:00, Monday to Sunday.
- It is imperative for all team members to adhere closely to health and safety protocols.
- The post-holder is expected to adapt and undergo necessary training to accommodate any significant changes to the role.
- Any revisions to the job description will be discussed with and reflected upon the post-holder.

**Job Type**: Zero hours contract

**Experience**:

- Chef: 1 year (preferred)
- Cooking: 1 year (preferred)
- Kitchen experience: 1 year (preferred)

Work Location: In person

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