Contract Management Partner

3 weeks ago

Dartford, United Kingdom Moat Homes Full time

**Internal Role Title**: Contract & Supplier Relationship Management Strategic Lead

**Hours**: 35 hours per week

**Salary**: £48,400-£60,500 per annum (salary offered dependent on experience)

**Contract**:Permanent

We are excited to be recruiting for our Procurement team You will be ensuring that Moat obtains best value from our key strategic arrangements with suppliers, supporting the delivery of high-quality services through excellent contract management.

Your role will involve working closely with Procurement Delivery Partners in the development of robust contracts which provide Moat with appropriate mechanisms to successfully manage performance. A key focus of the role will be supporting contract technical managers in facilitating management of relationships with key external partners to ensure benefits are realised, including social value/community benefits.

**Who are we?**

Moat is one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. We have just released our new corporate strategy, which involves being bold and ambitious, investing in new and existing homes, and putting safety and quality first, so it’s an exciting time to join us We also deliver for and with our customers through our new Customer Engagement strategy, which will help us to deliver the requirements of the Social Housing White Paper.

We’re not your ‘standard’ housing association. Having been one of the pioneers of shared ownership in the early 1990s, leasehold now makes up more than a third of our overall stock. Since then, we have assisted thousands of people to become shared owners, many of whom now own their homes outright, but they still have a relationship with Moat as leaseholders and as part of the community on our developments.

We are also proud to announce, we have recently been awarded an accreditation from **‘The Sunday Times Best Places to Work 2023’**, based on our employee feedback.

**Your role will include**:

- Developing Moat’s Contract Management Strategy, including the development of contract management plans, ensuring this is understood and implemented across Moat.
- Designing and implementing guidance for contract technical managers establishing good contract management practices, ensuring that this is adopted widely across Moat
- Improving the management of key supplier relationships in the areas of Contract Management, Performance Management, Relationship Management and Sustainable Procurement (including Social Value), liaising with contract technical managers and other stakeholders to formulate best practice approaches across Moat
- Working closely with the Head of Procurement and Procurement Delivery Partners to ensure that procurement projects incorporate appropriate contract management approaches, designed to deliver quality services for Moat and its customers, alongside value for money in a way which is consistent with Moat’s overall strategy and values.
- Providing direction and advice to contract technical managers in relation to the commercial, administrative and legal aspects of contract management. Support them to manage their contracts well, with consistent approaches through guidance, training and sharing of best practice.
- Providing commercial expertise to resolve contractual issues and disputes, progressing these through the escalation process as necessary
- Establishing and chair an internal contract management forum, including customer input, sharing best practices and lessons learned, ensuring that the outcomes are fed into upcoming procurement projects
- Undertaking regular reviews of supplier performance, assessing continued financial viability and benchmarking of supplier performance for key suppliers
- Working with suppliers and contract technical managers to maximise opportunities to share best practice, maximise opportunities for improving contract value, deliver innovative approaches and improve overall outcomes
- Working with contract technical managers to monitor and review Key Performance Indicators, working with suppliers as necessary to review and update these over the term of a contract, using these reviews to drive continuous improvement
- Undertaking contract administrative tasks associated with contract management requirements in accordance with the Procurement Act
- Developing collaborative working relationships with key suppliers and across key suppliers, demonstrating synergies to deliver improved overall outcomes.
- Supporting and developing the implementation and ongoing use of the social value measurement tool to monitor and quantify realisation of social value commitments contained in contracts.
- Carrying out any other duties consistent with the post that may be required from time to time, at the discretion of the line manager.

**Skills & experience we are looking for**:

- A Member of the Cha

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