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Energy Services Administrator

1 month ago

Wokingham, United Kingdom InstaGroup Ltd Full time

Insta Group is a successful environmentally focused company, developing and delivering energy efficient solutions and acoustic systems across the UK. We are dedicated to making homes and buildings warmer and more welcoming, while reducing energy use.

Our team are our biggest asset, and we are a company where people feel proud to be a part of. We strive to ensure that we invest in the growth and development of our staff, ensuring that they feel valued and supported always.

As an Energy Services Administrator you are responsible for the administrative activities that facilitate the smooth running of the ECO team which is part of the PC4 department here at InstaGroup.

**As an Energy Services Administrator, you will be responsible for**:

- Building and maintaining relationships with Installers and energy suppliers
- Processing DWP data match requests and results
- Liaising with the Installers to resolve technical monitoring failures identified by the energy supplier
- Liaising with the Installers to resolve Trustmark Failures
- Using various software, this includes Microsoft Office & bespoke energy supplier tools.
- Resolving energy supplier compliance queries
- Compliance checking and processing high volume of work submitted by the Installers
- Submitting ECO measures via the energy supplier’s ECO Portal and bespoke platforms
- Provide compliance training and guidance for Installers as and when required
- Handling Green Deal Finance customer queries and providing settlement statements
- PC1 ECO jobs compliance checking and completion
- Submission of all jobs from the previous month; submitted to energy suppliers by given deadline
- Liaising with the Finance team to resolve Installer and energy supplier invoice queries
- Updating internal management reports.
- Resolving failure measures returned from the energy supplier with the Installer in a timely manner
- Providing data to IAA to enable them to carry out an audit of ISCA approvals
- NAV system - updating measure codes and rates

**Success for you & key outcomes are**:

- **Submission of all work** from previous month, submitted to energy suppliers by given deadline.
- **You understand the importance of company values. **Fulfilling the functional elements of your role is not enough, you must live the company values through your own behaviour.
- **Building & maintaining relationships**with installers & energy suppliers.
- **Proactive** approach to overcoming challenges
- **You communicate clearly**. You can explain anything to anyone, and you are comfortable communicating in writing, on the phone and presenting to a team
- **You enjoy being part of a team**. You will roll your sleeves up when required and support others when needed. You enjoy being well-organised and self-sufficient, but you can bring everyone along with you.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Discounted or free food
- Financial planning services
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus scheme

Work Location: One location