Restaurant/floor Staff
7 months ago
**Restaurant Staff**
Playback, Inverness's groundbreaking four-floor venue, is seeking dedicated and enthusiastic Restaurant Staff to join our vibrant team. If you have a passion for delivering exceptional dining experiences, a warm and welcoming demeanour, and thrive in a dynamic atmosphere, we invite you to be part of our exciting journey.
**Responsibilities**:
- **Customer Service Excellence**: Provide attentive and personalised service to patrons, ensuring a memorable and enjoyable dining experience at Playback.
- **Menu Knowledge**:Thoroughly understand the menu offerings, including ingredients and preparation methods, to assist guests with menu choices and special requests.
- **Table Maintenance**: Keep dining areas clean and organised, resetting tables promptly for new guests, and contributing to an inviting atmosphere.
- **Team Collaboration**: Work closely with kitchen and bar staff to coordinate food and beverage service, fostering a collaborative environment that enhances overall guest satisfaction.
- **Adaptability**:Thrive in a fast-paced restaurant environment, adapting to changing circumstances, and contributing to the success of Playback's dining operations.
- **Customer Engagement**: Build positive relationships with patrons, anticipate their needs, and provide recommendations to enhance their overall dining experience.
- **Hosting**: Welcome and seat guests, manage reservations, and ensure a smooth flow of guests through the dining area.
**Requirements**:
- Willingness to adapt, taking initiative in assisting the bar staff, glasswash, bar backing and even kitchen when required
- Previous experience in a restaurant or hospitality role is preferred but not required.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Team player mentality with a commitment to maintaining a positive work culture.
- Eagerness to contribute to the success of Playback's dining operations.
**Job Types**: Full-time, Part-time, Temporary contract
**Salary**: Up to £11.50 per hour
Expected hours: 8 - 40 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (preferred)
- Restaurant: 1 year (preferred)
Ability to Commute:
- Inverness (required)
Ability to Relocate:
- Inverness: Relocate before starting work (required)
Work Location: In person
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