Account Coordinator

6 months ago


Portsmouth, United Kingdom Ty UK Limited Full time

Ty are the biggest distributor of plush toys in the UK and our products are famous all around the world. Our ranges are varied and change frequently with exciting new additions being added.

The team here at Ty UK Ltd are looking for a Full-Time **Account Coordinator **to assist our friendly Office Sales team in looking after our new and existing customers and all the paperwork that comes with them

The most important characteristic of our Account Coordinators is that we love to help others. We always want to go the extra mile to do a favour for a fellow team member or assist in resolving any customer queries. Our Company is a place for people to work better, work together and to get things right the first time - we create a great environment of support and fun.

Our Account Coordinators are organised, efficient, and the ability to get the job done. We measure our success in swiftness, accuracy and attitude.

**A typical day in the life of a Account Coordinator might include**:

- Importing orders onto our system, editing and preparing orders for processing
- Organising deliveries via courier and pallet network
- Preparing and monitoring back orders and forecasts
- Liaising with our finance team regarding customers' account status
- Speaking to our Customers to take orders and answer any queries they may have
- Arranging stock returns

**This job might be for you if**:

- You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch
- You think on your feet. You like learning new things and you can learn quickly
- You are resilient - when things change, you know how to adapt
- You communicate clearly and promptly. You write well. You speak eloquently
- You are a people person with a love for data entry and organisation
- You are an all-rounder. You are a real team player and will pick up any odd jobs that need doing
- Previous experience in any supporting or customer service role is a great asset
- we value attitude, work ethic and dependability.

**Our best bits**:

- GREAT team to work with
- 33 days holiday a year (including Bank Holidays)
- 50% staff discount on our products
- No weekends - Monday to Friday 9-5PM
- Great Work/Life balance

**Job Types**: Full-time, Fixed term contract

Pay: £22,000.00-£26,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Portsmouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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