Marketing Assistant

2 weeks ago

Thatcham, United Kingdom Support Revolution Full time

**Marketing Assistant**

**We have an excellent opportunity for a Marketing Assistant to join our growing team. Working across both our Marketing and Sales functions, this role will see you maintaining multiple marketing channels, as well as owning the expansion of our sales database.**

**About the role**:
Reporting into our Senior Marketing Manager, you will maintain key marketing channels that are core to our commercial activity and success. From website monitoring, SEO management, and owning Google Ads campaigns, you will have the opportunity to execute and optimise marketing campaigns.

If the idea of getting exposure into sales operations also excites you, then this is the role for you Our internal database is vital to our high-performing Sales team, so you will ensure that this is maintained and populated with new accounts for our team to prospect, and ensure that all inbound leads (as a result of your amazing marketing activity) are assigned and acted on.

This role is based in our Berkshire head office - a two-minute walk from Thatcham train station with free onsite parking and easy access to many nearby towns and cities.

**What you’ll be doing**:
No day is the same at Support Revolution, but you will find yourself getting involved in:

- Monitoring and owning the Support Revolution website, including escalating and/or fixing issues that are flagged by our web crawler (Moz Pro)
- Enhancing the website via the use of Wordpress
- Optimising Google Ads and SEO campaigns, and ensuring that any enhancements are made
- Regular reporting on Google Ads and Google Analytics activity and insights
- Managing advert performance, and checking that set advertising budgets are being adhered to
- Running, analysing, and reporting on marketing and sales-based report and analytics
- Maintaining and expanding our internal database (Salesforce) by adding new accounts found via LinkedIn scraping
- Being the first point of contact for any inbound leads, and assigning these to the Sales team; this includes managing our internal leads inbox and reporting back to marketing on inbound lead activity

**What we’re looking for**:
To be successful in this position, experience with Google Analytics and Google Ads is essential, as you will be taking ownership of multiple campaigns across these platforms. Training and guidance will be provided on all systems and processes, but we would love it if you came onboard with:

- Experience with Google Ads and Google Analytics
- SEO and keyword experience is desired, but not essential
- Experience using a website CMS would be advantageous, but you will also get trained fully on this
- A desire to work cross-functionally with Sales and Marketing teams
- A willingness and learn new systems, processes, and marketing techniques

On top of the above, we have some core values that underpin our culture and performance:

- ** Ownership** - respect, recognition, and empowerment of others; taking the initiative to bring about positive results
- ** Curiosity - **visionary and entrepreneurial thinking to develop and drive forward new ideas. An agile, flexible approach. Seeking new opportunities and driving change within both Support Revolution and our customers’ needs
- ** Bias for action **- knowing what needs to be done and not being afraid to do it. we are motivated by strategic thinking and quick action
- ** Fairness **- we are proud to act ethically and with integrity to all of our internal and external customers, to maintain people’s trust in our business. We believe in giving customers fair value for money, and we provide a working environment where employees have equal opportunities to excellent benefits and working conditions. Our ethical standards and code of conduct are to be upheld by all employees
- ** Customer commitment **- we are passionate about meeting our customers’ needs, and we relentlessly pursue new ways to provide them with the best support available. We are committed to being the very best that we can be
- ** Positivity** - creating a positive work culture that is supportive of others

**Benefits and perks**:

- 25 days holiday, plus bank holidays, plus your birthday off on us - rising to 30 days with length of service
- An additional annual leave purchase scheme
- Perkbox membership which includes access to discounts and cashback with hundreds of retailers
- Company contributed pension, a competitive sick pay scheme, and a free Employee Assistance Programme
- Incredible length of service rewards ranging from monetary to additional annual leave
- Competitive company referral scheme
- Eye test vouchers
- Regular reviews, training, and career progression, to ensure that you have an exciting journey within our company This includes access to our personalised online training portal
- Flexible working arrangements
- Company beer fridge (yes, free beer)
- A great company culture with regular social events including our 4 pm club, a fantastic free overnight Christmas p

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