Health Club Leisure Attendant

6 months ago

Wolverhampton, United Kingdom Park Hall Hotel and Spa Full time

**Job Title** Health Club Leisure Attendant

**Job Purpose**

Aim to deliver a first class, high end facility and experience for Health Club and Spa members, hotel residents and day guests.

We expect all of our staff members to be friendly, approachable, helpful and professional at all times, have excellent people skills, work well within a team and have exceptional personal appearance at all times.

**Main Duties and Responsibilities**

1. Supervision of Swimming Pool: Ensure customers swim safely within the safety codes and Centre operating procedures.

2. Provide high quality customer service to ensure that the service meets the expectations of the Leisure Centre customers and visitors. Assist customers using facilities, including instruction in the safe and appropriate use of equipment.

3. Assist with opening and closing the Centre; check fire exits, security and assistance required alarms, lights etc. Report any defects or hazardous items and complete quality assurance checks, ensuring facilities are safe and fit for use. Ensure that all work schedules are documented by the accurate completion of check/control sheets.

4. Complete essential and routine cleaning across all the Leisure Centre facility. This includes pool hall, studio, changing rooms, toilets, gym, public areas including reception. Also, to assist with and carry out non
- routine cleaning tasks.

5. Assist alongside Hotel maintenance with task of minor repairs, light replacements etc. Take pool samples, test and adjust levels; maintain pool equipment, sports equipment, lockers, shower heads etc.

6. Accept deliveries, move materials and equipment around the Centre as required.

7. Restock vending machines, completing stock control sheets. Provide tea and coffee to user groups as required; washing of glasses and crockery etc.

8. Support usage of the facilities by completing tours for potential customers and assist members to get the most from their membership by providing inductions, programmes, advice and instruction where required. Utilise appropriate technology to assist the engagement and retention of members.

9. Assist with changing the centres marketing displays; ensure that information presented is up to date and reviewed to keep customers informed of existing and new opportunities.

10. Cover Reception serving customers face to face and via the telephone; operate the till system and card payment system.

11. Support the organisation and delivery of events and activities to promote aspects of the centre at different times during the year.

12. Complete mandatory training courses and work with the appropriate line manager to identify development opportunities that will benefit both the individual and the service.

13. Carry out any other reasonable duties requested by the management team.

14. Provide new ideas for marketing the fitness department and the Health Club memberships.

You may be asked to carry out additional tasks within your capability, in order to meet the needs of the business.

All of the above is to comply with Park Hall Hotel and Spa standards across the board.

Previous work in a Leisure Centre, Gym or Health Club advantageous

Personal Trainer Certified to Level 2 would be ideal but not a deal breaker.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.75 per hour

**Benefits**:

- Company events
- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Personal training: 1 year (preferred)

Work Location: In person

Reference ID: 00112

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