Emea Regional Resiliency Officer

3 weeks ago

London, United Kingdom WELLS FARGO BANK Full time

**About this role**:
Wells Fargo is seeking an EMEA Regional Resiliency Officer.

**In this role, you will**:

- Coordination of the regions' business continuity response during live events with support from the Regional Crisis Manager (RCM)
- Responsible for the EMEA IM process, ensuring the regions IM playbooks are in line with enterprise master playbooks, kept current and distributed appropriately
- Lead and facilitate simulations and walkthroughs within the London campus and assist other regional teams with simulations and walkthroughs
- Responsible for the EMEA Playbook ensuring all the information is in line with enterprise master playbook, kept current and distributed appropriately
- As the SME for BR in EMEA, represent the region at internal meetings and drive / implement appropriate change, in line with other regions and with enterprise approval
- Responsible for the maintenance and testing of the recovery sites, working closely with Technology to ensure they are fit for purpose
- Responsible for the BR deliverables and routines ensuring they are completed in a timely manner. Ensuring regional adherence to BR strategy, policy, methodologies, and use of appropriate tools
- Setting the yearly schedule for all the Exercise & Maintenance for each BCP under the remit of the Regional Resiliency Officer
- Regional SME of the enterprise business continuity system of record and emergency notification tool
- Liaison and coordination with the regional Business Resilience Coordinators including the chairing of monthly meetings
- Approval of two local BC Plans, review of BIAs and Functional Exercises that include EMEA activities and ownership of location emergency notification plans
- Maintain close working relationships with the business continuity second line of defense, including IRM, compliance and RCM
- Support audit requests
- Providing input and supporting with the OR reporting, to provide a consolidated view to EMEA leadership via governance forums / committees and legal entity boards, alerting stakeholders on critical points for attention.

**Required Qualifications, International**:

- Experience executing Business Resilience Control Frameworks within financial services. Experience executing Operational Resilience Frameworks desirable.
- Demonstrable experience of managing incidents across multiple countries, lines of business and support functions.
- Understanding of the banking industry's regulatory requirements on Operational Resilience (e.g., BoE supervisory statement, European DORA, BCBS papers on resilience and risk).
- Good knowledge of Business Continuity, IT Continuity and Audit methodology and concepts.
- Proven effectiveness in developing relationships and fostering partnerships with stakeholders spread across multiple geographic locations.
- Experienced at addressing a senior audience on complex topics combined with an ability to perform detailed data and trend analysis.
- Strong interpersonal and communication skills (written & verbal), with an ability to express views clearly & fluently, consider the audience, avoiding technical jargon where necessary & appropriate
- Ability to manage workload to meet realistic targets and priorities, demonstrating a high-level of commitment and self-motivation, combined with enthusiasm and a genuine interest in resilience.
- Effective change leader with strong organisational skills who is self-motivated and drive to 'take ownership' of tasks and situations

**Desired Qualifications**:

- Industry Certification e.g.: MBCI / DRII

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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