Employability Adviser

1 day ago


Carlisle, United Kingdom Inspira Full time

Inspira is the leading Organisation delivering Personal Development and Career Management for Young People and Adults in the North West.

We have been successfully supporting unemployed adults back into work or training for a number of years and due to growth in this area of work we are recruiting to Employability Advisers to deliver on a number of our adult contracts in Carlisle.

Whilst we would be delighted to hear from you if you have previous experience of working in the employability sector, or if you have a level 4 Careers Information Advice and Guidance qualification, we are also interested to hear from people who have worked in other sectors where you’ve relished the opportunity to achieve a personal target whilst excelling at providing outstanding customer service. You could have experience working in sectors such as sales, hospitality, retail, travel, education, recruitment or training.

The roles will involve proactively managing a caseload of participants providing individual in-depth support throughout their journey from initial assessment through to securing and sustaining gainful employment by:

- Providing high quality 1:1 diagnostic career information and advice work
- Working on a 1:1 basis developing comprehensive action plans with individual customers
- Supporting participants to identify and develop transferable skills and support them in the use of appropriate online resources
- Planning and delivering group sessions to meet the needs of customers as required
- Maintaining an awareness and understanding of local labour market and building and maintaining external relationships to help support participants into suitable employment
- Completing all relevant documentation to the required standard and within required timescales
- Proactively managing own caseload, following up with customers to ensure advice given has made a difference.
- Achieving all contractual targets

In return, we offer a dynamic and supportive working environment with opportunities for continued professional development to work across multiple contracts. **Excellent benefits include**; 26 days annual leave, rising each year to a maximum of 33 days; Enhanced sick pay; Enhanced pension contributions; Life assurance cover; Access to counselling service; Access to medical health plan and the opportunity to work flexibly across home and office locations.

Successful applicants will be able to demonstrate:

- A good standard of literacy and numeracy (GCSE grade 4 / C or equivalent);
- An appreciation of the benefits and an ability of using digital tools to support participants;
- The ability to identify, establish and maintain effective working partnerships for the benefit of customers;
- The ability to keep accurate and up to date records with a good attention to detail. This includes data entry on electronic systems;
- Strong communication skills and the ability to respond to demanding pressures and to meet deadlines;
- An ability to work on own initiative and a proactive approach to problem solving.

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Carlisle

Reference ID: 160


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