Investigator
3 days ago
**Investigator - Prisons and Probation Ombudsman - 75447**
**£35,405 - £39,000**
**London**:
**Overview of role**
Prisons and Probation Ombudsman (PPO) Investigators (HEO)
An exciting opportunity has come up to join the PPO, as an investigator, leading case work into complaints and fatal incidents that come under the PPO’s remit.
The PPO is an independent Arms-Length Body (ALB) of the Ministry of Justice which investigates:
- complaints made by prisoners, young people in detention, offenders under probation supervision and individuals detained under immigration powers
- deaths of prisoners, young people in detention, residents in approved premises and individuals detained under immigration powers
- deaths of recently released prisoners that occur within 14 days of release from prison (except homicide)
The Ombudsman receives around 4,500 new complaints a year, of which around half are assessed as eligible for investigation. The number of deaths in custody requiring investigation is generally between 300 and 350 per year.
We are looking for various HEO investigators to join the PPO, to investigate either complaints or deaths that are referred to the Ombudsman.
While you will be employed to work in either the fatal incidents or complaints team, you will be expected to be flexible and contribute to cross-office working if the needs of the business require it. You can state a preference for deaths or complaints work if invited for interview, but you should be prepared to work in either field. The PPO will make the final decision depending on previous experience and vacancies available
You will investigate the individual circumstances relating to each unique case within an agreed framework, providing quality assessments within agreed timescales. You will reflect your findings and any recommendations for addressing learning in written format.
We are a small and friendly organisation of about 105 staff. You will be part of a team of six to eight investigators, reporting to a Grade 7 Assistant Ombudsman, who is responsible for ensuring the quality and timeliness of the investigation process and resulting investigation products.
These are busy but very interesting posts, which will suit someone who likes variety, is able to deal with the unexpected and who can engage with and analyse a range of different information sources to reach sound, evidence-based conclusions.
You will need to be self-motivated, well organised, with strong written communication and analytical skills. Previous knowledge or experience of the Criminal Justice System, investigatory or casework would be useful but is not essential. Investigation training will be provided, and a rolling programme of enrichment workshops and development forums will be available.
In order to undertake this unique role effectively, investigators will need to be able to work flexibly. You will be required from time to time be able to visit establishments in the PPO’s remit to support investigation activities such as interviews and engagement with prisoners and prison staff. This will entail some travel around England and Wales and occasional overnight stays. Our fatal incident investigators generally travel more than our complaint investigators, though you would be responsible for deciding when and how to travel to establishments so can manage your travel around your personal circumstances. However, on limited occasions, you may need to start early, finish late or stay overnight near an establishment.
The PPO is based at the HM Government hub at 10 South Colonnade, Canary Wharf, London. Currently, staff are expected to attend the office two days a week (based on full time hours), with the rest of the time spent working at home, on investigation visits or in commuter hubs. You will usually have flexibility to decide which days of the week you work in the office to enable you to manage your office attendance around your personal circumstances. There will be occasions when you will be required to attend the office (for example, office or function-wide meetings).
If you are successful, you may need to attend the office more frequently in your first six weeks, to undertake key training and induction activity.
The salary range is £35,405- £39,000
The post holder will be responsible for the following;
- Investigating cases in line with specified casework timeframes and quality objectives.
- Drafting high quality investigation reports and other investigation products concisely and in plain English, setting out the facts clearly and comprehensively, as well as the analysis and considerations that have led to evidence-based conclusions. This will include making recommendations, if required, and identifying areas of good practice.
- Arranging factual accuracy checking/ advance disclosure of draft reports, where necessary, and considering any comments received.
- Occasional travel to establishments across England and Wales to conduct investigations and inter
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