Retail Assistant

7 months ago


Penarth, United Kingdom Frame 2000 ( UK ) LIMITED Full time

We are looking for a passionate and detail-oriented Retail Assistant to join our team at our specialized picture frame and carpentry design company. As a Retail Assistant, you will play a vital role in providing exceptional customer service and support in a creative retail environment. You will assist customers with their inquiries, help them choose the perfect picture frames and carpentry designs for their needs, and contribute to the overall success of our store.

**Responsibilities**:
1. Welcome and assist customers in a friendly and knowledgeable manner.

2. Provide information about our company's picture frames and carpentry designs.

3. Assist customers in selecting suitable picture frames and carpentry solutions based on their preferences.

4. Process customer orders accurately and efficiently.

5. Maintain a visually appealing and organized retail store display.

6. Assist with inventory management, including restocking and organizing products.

7. Collaborate with the design team to ensure customer requirements are met.

8. Address customer inquiries and resolve any issues or concerns promptly.

9. Operate point-of-sale systems and handle transactions.

10. Help customers with custom framing and carpentry design requests.

11. Stay informed about industry trends and product knowledge to provide informed recommendations to customers.

**Requirements**:
1. Previous retail or customer service experience is preferred but not essential.

2. Strong communication and interpersonal skills.

3. Interest in design, carpentry, or related fields.

4. Ability to work effectively in a team environment.

5. Attention to detail and a creative mindset.

6. Willingness to learn and adapt to new tasks and responsibilities.

7. Willing to work varied shifts, including weekends and holidays.

8. High school diploma or equivalent.

If you are enthusiastic about customer service, have an eye for design and craftsmanship, and enjoy working in a dynamic retail environment, we encourage you to apply. Join our team and be a part of creating stunning picture frames and custom carpentry designs for our customers.

**Salary**: From £11.70 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Overtime

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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