Business Leader

Business Leader

Full-time, permanent

J W Tate & Sons

There's more to funerals than you think...

At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.

We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.

Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.

**Interested in becoming part of our family...?**

We currently have an opportunity for an experienced team manager to join our Head of Region, Nick Hougham, and his dedicated team of funeral professionals within our J W Tate & Son brand as a Business Leader.

As a Business Leader, you will be responsible for how your team support and guide our customers through the end-of-life journey, ensuring excellent service within our Crematoria and Funeral Brands. Alongside this, you will also be responsible for developing and empowering your teams, whilst growing brand awareness and profitability within the communities you serve, in line with our long-term strategy.

“We strive to be the most trusted, respected, and valued end-of-life provider in the UK, and the most inspirational and rewarding employer for those who serve this goal.”

This is an opportunity to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team and ultimately feel the immense pride we do in the support we give to our families. Let us empower your career as you put your business management skills to the test.

**What will I be doing as a Business Leader?**
- You will be empowered to manage an end-of-life business autonomously, with the objective of growing market share within your community through consistent delivery of excellent customer service
- You will set objectives and build and execute on a business plan to achieve those objectives. This will test your skills across several facets including service delivery, commerciality, marketing, finance, and leadership
- To succeed, you will have to build a strong team and you will use your leadership skills to coach, develop and mentor them so that they fulfill their potential and exceed expectations
- You will also become a bastion of Dignity's values and work to embed the Dignity principles into your team and the wider community. We aim to foster a caring, compassionate, and respectful culture

What do I need to have to be successful?
- This position would be ideal for someone looking to take the first step into a multi-site role. having previous management experience
- You'll be comfortable being uncomfortable, with self-discipline, enthusiasm, and the ability to inspire your team.
- You'll act as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people.
- The ability to influence, build and maintain long-term relationships both within stakeholder management and working within your local community
- Ideally, you will have experience within the funeral sector and supervisory or management level.

**What do you get?**
- An annual salary £33,293.00
- Accruing 22 - 25 days holiday + bank holidays
- Sick pay eligibility after 12 month qualifying period
- Life Assurance 2 x salary
- Company Pension Scheme

**What are the next steps?**

**Learning & Development**

Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Apprenticeships**

From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.