Operations Team

3 months ago


Oxford, United Kingdom Footprints Tours Full time

**Be part of one of the UK's fastest growing tourism start-ups**

As the highest rated attraction in several cities across England, Footprints Tours provides tours to thousands of visitors every week. We are recruiting and organised and driven individual to join our operations team.

**What makes you right for this opportunity?**
- You are an excellent communicator
- You enjoy working in a fast-paced environment and have the ability to prioritise effectively
- You are solutions-focused and enjoy problem solving
- You are self-motivated and driven

Previous customer service experience is also a bonus

**What would you do each day?**

As a member of the operations team you would play a crucial role in ensuring the smooth operation of the UK's largest walking tour company, including by:

- organising the timely provision of tours across five different cities in the UK
- selling various tour experiences
- responding to bespoke requests from customers
- problem-solving issues, often in a time poor environment
- communicating with customers and tour guides to facilitate the smooth running of tours

**What is the package?**
- Salary of £30,000 per year

**Need to know**

We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit.

**Salary**: £30,000.00 per year

Schedule:

- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Ability to Commute:

- Oxford, OX1 3AJ (required)

Work Location: In person


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