Coffee Shop Assistant

5 months ago


Winchester, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

**Coffee Shop Assistant**

**Location**:Winchester, Hampshire

**Salary**:£10.85/hour

**Hours**:Various Shifts Available

**Shift Patterns**:1 x 34 hours; 1 x 16 hours

Are you a dynamic individual who is passionate about customer service?

Do you want to work for a Not-For-Profit organisation who gives back to the British Armed Forces?

NAAFI have a fantastic opportunity for customer focused individuals to join us as Coffee Shop Assistants on an exciting new venture.

We have launched a brand new coffee shop in Winchester and are seeking a passionate, energetic, hardworking and dedicated individuals to form part of our growing team.

**Please note that the successful applicants must be flexible with days and have the availability to work some weekends.**

**Veterans and Dependents of the British Armed Forces are encouraged to apply.**

**Benefits of the Role of Coffee Shop Assistant**:

- Various shifts available
- Shift Pattern: 1 x 34 hours; 1 x 16 hours
- Competitive pay of £10.85/hour
- Up to 5.6 weeks paid holiday/year (based on your average salary over 52 weeks)
- Opportunity to work as part of an expanding not-for-profit business that gives back to the British Armed Forces
- Opportunity to add value to a new coffee shop team
- Opportunities for succession

**Role of Coffee Shop Assistant**:
To be passionate about customer service and the NAAFI brand by ensuring NAAFI provides a first-class level of service to all our customers.

Assist your management team to achieve all outlets targets and standards and continuously deliver and maintain excellent standards through all aspects of your offer.

Protect and promote the NAAFI brand by assisting in educating our customers about our non-profit retaining status and what we do to support our British Armed Forces through on-site service or NAAFI Funding.

Ensure our customers and colleagues have an enjoyable NAAFI experience and become NAAFI advocates. Always use integrity and respect in all aspects of your daily duties.

**Responsibilities of Coffee Shop Assistant**:

- Responsible for delivering a positive customer experience. All customers should be greeted and served in a proactive, courteous, friendly, and helpful manner and all food and drinks should be prepared and served in line with the food safety and NAAFI quality requirements, with all brand standards are always adhered to.
- Responsible for the safe storage, preparation and serving of all food and beverage items accordance with ingredient cards and ensuring that only the highest quality product is served to our customer. Ensuring that Food Safety standards are met across all areas of the outlet in line with all the requirements of the Food Safety Act, HACCP and NAAFI Policy.
- Responsible for maintaining the highest levels of personal hygiene, appearance, and conduct.
- Responsible for ensuring your own, your customers and colleagues Health & Safety is maintained by following the controls put in place by risk assessment and following SSOW and manual handling techniques.
- Responsible for promoting NAAFI and sales activity by proactively offering advice to customers and acting on their comments and suggestions to increase sales and our brand image. Providing information on what we do and what their sales helps to achieve with the NAAFI Fund.
- Responsible for accepting and accurately processing payments using a variety of methods.
- Responsible for accepting deliveries and checking and replenishing stock levels in line with date rotation requirements and ensuring all legislation is met as well as NAAFI requirements on stock quality and presentation. Ensure any stock not reaching the required quality is disposed of in accordance with NAAFI policy.
- Responsible for proactively maintaining the cleanliness, hygiene and the health and safety of our premises and ensuring the requirements of any cleaning rotas and schedules are completed and all cleaning products are used in accordance with COSHH Assessments and Manufacturers instruction.
- Assist colleagues in the completion of outlet daily, weekly and monthly tasks as directed by the outlet schedules and line manager including supporting management with opening and closing of the outlet.
- To undertake any reasonable request within the scope and grade of the role and to carry out other duties as reasonably requested by NAAFI for the needs of the business to enable delivery of service, including taking part in activities in the wider operational part of the business as and when required.

**Requirements of the role of Coffee Shop Assistant**:

- Retail, hospitality or customer service experience.
- Ability to communicate effectively with people
- Ability to work on under your own initiative and as part of a team
- Energetic, passionate and dynamic
- Food handling experience (desirable)
- Cash handling/POS experience (desirable)
- Good written and numerical skills
- Please note that the successful applicant must be flexible with days and have the av


  • Coffee Shop Supervisor

    4 months ago


    Winchester, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Coffee Shop Supervisor** **Location**:Winchester **Salary**: £11.80/hour **Hours**:39 hours/week Are you an experienced Coffee Shop Supervisor who is passionate about customer service looking for your next career move? Are you a self-starter who continually strives for success? Do you want to work for a Not-For-Profit organisation who gives back to...


  • Winchester, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Casual Coffee Shop Assistant** **Location**:Winchester **Salary**:£10.85/hour **Hours**:Part Time - on a zero hours contract Are you a dynamic individual who is passionate about customer service? Do you want to work for a Not-For-Profit organisation who gives back to the British Armed Forces? NAAFI have a fantastic opportunity for customer focused...


  • Winchester, Hampshire, United Kingdom Hotel Chocolat Group plc Full time

    Unlock Your Potential as an Assistant Shop Manager at Hotel ChocolatWe're on a mission to make people happy through chocolate, and we're looking for a talented Assistant Shop Manager to join our team in Winchester. As a key member of our store leadership team, you'll play a vital role in driving sales, delivering exceptional customer experiences, and...


  • Winchester, Hampshire, United Kingdom Hotel Chocolat Group plc Full time

    Unlock Your Potential as an Assistant Shop Manager at Hotel ChocolatWe're on a mission to make people happy through chocolate, and we're looking for a talented Assistant Shop Manager to join our team in Winchester. As a key member of our store leadership team, you'll play a vital role in driving sales, delivering exceptional customer experiences, and...


  • Winchester, Hampshire, United Kingdom Moto Full time

    Job Title: Supervisor - Costa - WinchesterAbout the Role:Lead your team to deliver exceptional brand standards and customer service.Maximise profit by driving sales and controlling costs.Process stock counts and orders.Partner with the Store Manager to set targets for the team.Provide coaching and feedback to team members, identifying training needs.Take...


  • Winchester, Hampshire, United Kingdom Tesco Full time

    About the RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working as part of a close-knit team?As a Festive Season Shop Assistant at Tesco, you'll play a vital role in helping us make a difference in the lives of our customers during the festive season.Your Key Responsibilities-...


  • Winchester, United Kingdom Wenzel's The Bakers Full time

    **Wenzel’s the bakers Shop Supervisor role**: **Location: 141-142 High Street, Winchester, SO239AY** To find out **about Wenzel's** please follow the link, You can also find us on** **Instagram**, **Facebook** and **Twitter**.** **What we offer**: - Free meal provided every shift and 50% off all other food. - Enrolment to company pension scheme -...

  • Café Barista

    5 months ago


    Winchester, United Kingdom Cobbs Farm Co Full time

    **Earn up to £1+ extra per hour in TIPS!** **The Group** **Our Story** We aim to inspire, provide and produce the best of local and beyond. We are passionate about our food, coffee and great customer service. Established in 2007, the group now operates 4 farm shops and cafes. Our shops offer easy access to; fresh local produce and the best staple and...


  • Winchester, United Kingdom Sainsbury's Full time

    **Location** - Winchester Store, Sainsbury's Supermarkets Ltd 2 Middlebrook Street, Winchester, SO23 8AQ **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 239675 **Schedule** Sun 1pm - Sun 5pm Tue 12pm - Tue 5pm Sat 12pm - Sat 8pm - Total hours: 15.50_ Love food...

  • Shop Supervisor

    2 weeks ago


    Winchester, Hampshire, United Kingdom Wenzels Full time

    Wenzel's is seeking a skilled Shop Supervisor to join our team in Winchester. As a key member of our retail team, you will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team to drive sales and minimize wastage.Key Responsibilities:Assist with the management of branch stock and produce.Maintain shop...

  • Barista - Costa

    5 months ago


    Winchester, United Kingdom Moto Full time

    **Address**: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP** **£11.96 per hour** Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages...

  • Shop Supervisor

    1 month ago


    Winchester, Hampshire, United Kingdom Wenzels Full time

    About Wenzel's the BakersWenzel's the Bakers is a leading bakery chain with a rich history dating back to 1975. We pride ourselves on delivering high-quality products at affordable prices, combined with exceptional customer service. Our commitment to excellence has earned us a loyal customer base across the North-West and Greater London, Bedfordshire,...

  • Shop Supervisor

    1 month ago


    Winchester, Hampshire, United Kingdom Wenzels Full time

    About Wenzel's the BakersWenzel's the Bakers is a leading bakery chain with a rich history dating back to 1975. We pride ourselves on delivering high-quality products at affordable prices, combined with exceptional customer service. Our commitment to excellence has earned us a loyal customer base across the North-West and Greater London, Bedfordshire,...


  • Winchester, Hampshire, United Kingdom Jigsaw Online Full time

    About the RoleWe are seeking a highly skilled and motivated Assistant Shop Manager to join our team in Winchester. As a key member of our store management team, you will be responsible for assisting in the effective management of all areas of the store P&L to within allocated budget levels, ensuring Store profitability.Key ResponsibilitiesAssist in the...

  • Night Barista

    5 months ago


    Winchester, United Kingdom Moto Full time

    **Address**: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP** **£14.35 per hour** **Thursday and Saturday nights - 11pm-7am Plus holiday and sickness cover** Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the...


  • Winchester, United Kingdom Wenzel's The Bakers Full time

    **Wenzel’s the bakers Team member/ Sales Assistant - full time role**: **Location: 141-142 High Street, Winchester, SO239AY** To find out **about Wenzel's** please follow the link, You can also find us on** **Instagram**, **Facebook** and **Twitter**.** **What we offer**: - Free meal provided every shift and 50% off all other food. - Enrolment to...

  • Shop Supervisor

    2 weeks ago


    Winchester, Hampshire, United Kingdom Wenzels Full time

    Job Title: Shop Supervisor - Winchester Retail SalesWenzel's the Bakers is seeking a highly motivated and experienced Shop Supervisor to join our team in Winchester. As a Shop Supervisor, you will play a key role in the day-to-day running of the store, supervising the team, and driving sales growth.Key Responsibilities:Assist the Shop Manager in managing...

  • Shop Supervisor

    1 month ago


    Winchester, Hampshire, United Kingdom Wenzels Full time

    Job Title: Shop Supervisor - Winchester Retail SalesWenzel's is seeking a highly motivated and experienced Shop Supervisor to join our team in Winchester. As a Shop Supervisor, you will play a key role in ensuring the smooth operation of our retail store, providing excellent customer service, and driving sales growth.Key Responsibilities:Assist the Shop...


  • Winchester, United Kingdom Genuine Dining Company Full time

    _We are The Genuine Dining Company!_ - We manage all catering across the venue for this client. This consists of the staff restaurant, our coffee bar as well as servicing internal meetings and on site events._ - We are currently on the lookout for a Barista/General Assistant to join our tight knit team, but must be able to drive._ - The role is based on 40...


  • Winchester, United Kingdom The Cycle Company Full time

    The Cycle Company are a specialist e-bike store, situated right next to Shawford Station. We are looking for a keen cyclist to help with running and managing our shop. This is a full time role, but we would also be very open to two people sharing the hours. The role includes: - Supporting the Shop & Workshop Managers to ensure all customers are looked...