Reception - Band 2: Surrey Probation

4 weeks ago


Redhill, United Kingdom Brook Street Full time

Receptionist - Band 2 - NPS Surrey (Redhill, Forum House)

Full time role, working Monday to Friday 9 to 5 _- potential to work late nights, 2 days per week._

**Key Skills**:

- Good eye for detail.
- Good time management skills.
- Confidence in using all Microsoft 365 products.
- Excellent telephone skills.
- Excellent communication skills.
- Taking initiative

**Desired Experience**:

- Working on reception.
- Working as part of a team.
- Lone working.
- Dealing with difficult calls/complaints

**Roles and Responsibilities**:

- Greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary
- To be first point of contact for partner businesses that reside within the same building
- Handle all queries, referring on when unable to resolve
- Handle incoming and outgoing telephone calls, take messages, and transmit to the appropriate person.
- Deal with all mail items; incoming, outgoing, and internal

**This is a full-time role. 37 hours per week, Monday to Friday. The role is set to be a 12 week temp role - but there is a view to extend this further.**

**Rate of pay is set at £9.69 per hour, which will be paid by BACS payment every Friday. Brook Street will automatically enrol you into Nest pensions after 12 weeks of employment, you are welcome to opt out of this.



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