Client Services Account Handler

7 months ago

Bristol, United Kingdom eXPD8 Field Marketing Full time

Are you an experienced client account handler, with a passion for retail? We are looking for someone with the right attitude and an eye for detail to join our Client Services team in Bristol 2 days a week, with home-based flexibility the remaining days.

**About the role**:
As a Client Services Account Handler, you are the guardian of the account, driving the most effective methods of delivering the client requirements. You will be instructing our merchandisers on what and how they need to deliver the clients aspirations to bring their activities and campaigns to life in store - You'll be process driven, proficient with Excel and PowerPoint, and a can-do attitude. You'll be the driver of your accounts, harnessing a strong relationship with the client, using data and operational knowledge, and creating project plans that will ensure sure we manage delivery expectations of our clients, and field personnel.

This is a hybrid role, so you'll be partially based in our Bristol Head Office for 2 days a week and at home for 3 days a week.

**How you'll deliver excellence**:

- Write detailed instructions for the field team of how you want them to deliver your project
- Actively review client data, take the data and present it back to tell the story and focus on improvement opportunities
- Pull data into bespoke client reports ensuring data accuracy and the best result we can achieve
- Be a problem solver, spot the issues and drive solutions
- Design the Project Plan for each activity to deliver success
- Engage and drive rapport with your client and manage their requests proactively
- Attend, support and input to regular client review meetings

**What makes you excellent**:

- Well organised and able to work under pressure, managing multiple tasks and deadlines
- Great communicator with excellent written and verbal communication skills
- Strong inquisitive brain, using data to tell the story
- A natural finisher who doesn't leave things to the last minute
- Interest in retail and the inner workings of how best to get instore displays looking great
- Confident in picking up the phone and talking to clients to really uncover what they need
- We'd love you to have MS Excel Skills like PivotTables, VLOOKUP or Index/Match but if you don't, that's OK, because we are going to teach you
- Previous work experience with UK clients
- Able to commute to Bristol as required

**Who are we?**

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

- Health cash plan (24-hour GP, counselling, dental, eye tests, physio etc.)
- Buy and sell holiday scheme
- Your eXPD8 birthday off each year
- Immediate access for you and your family to GroceryAid
- Life insurance
- Access to eXPD8 Rewards where we offer regular competitions and incentive plans
- Unlimited refer a friend scheme
- Personal development and progression opportunities with access to over 400 learning resources
- Fresh fruit and snacks in the office

Pay: From £23,500.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Location**:

- Bristol, BS1 3LG (preferred)

Work Location: Hybrid remote in Bristol, BS1 3LG

Reference ID: 2100

  • Client Services Account Handler

    7 months ago

    Bristol, United Kingdom eXPD8 Full time

    Are you an experienced client account handler, with a passion for retail? We are looking for someone with the right attitude and an eye for detail to join our Client Services family in Bristol 2 days a week, with home-based flexibility the remaining days. What's the role purpose? As a Client Services Account Handler, you are the guardian of the account,...

  • Client Advisor

    2 weeks ago

    Bristol, United Kingdom Mercer Full time

    **Client Advisor/Account Handler (Bristol)** **The company: Marsh Commercial** We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. **The role: Account Handler/Client Advisor** The **Client Advisor (Account Handler)**will...

  • Client Advisor

    2 weeks ago

    Bristol, United Kingdom Marsh Commercial Full time

    **Client Advisor (Account Handler) - Marsh Commercial - Bristol** **The company: Marsh Commercial** We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. **The role: Client Advisor/Account Handler** - We have a great...

  • Commercial Account Handler

    8 months ago

    Bristol, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with one of the UK’s most successful insurance brokers. Due to continued growth, they are currently interested in speaking with ambitious and driven Commercial Account Handlers (with at least 2 years commercial insurance experience ideally) who are keen to progress their career. As a Commercial Account...

  • Client Services Account Handler

    7 months ago

    Bristol, United Kingdom eXPD8 Full time

    Do you love Beauty brands? Can you make a client feel like a VIP? Have you got an eye for detail? At eXPD8, we're expanding the team and we've got a fantastic new opportunity within our Beauty Client Services team as an Account Handler. **About the role**: You'll be the guardian of the account, driving the most effective methods of delivering the client's...

  • Account Handler

    2 weeks ago

    Bristol, United Kingdom Marsh & McLennan Companies Full time

    **Client Advisor/Account Handler (Bristol)** **The company: Marsh Commercial** We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. **The role: Account Handler/Client Advisor** The **Client Advisor (Account Handler) **will...

  • Commercial Account Handler

    2 weeks ago

    Bristol, United Kingdom CAPIO RECRUITMENT LIMITED Full time

    **Commercial Account Handler** **Location: Bristol** **Salary: £35,000 - £45,000** **The Company**: Our client is a successful and growing insurance broker in Bristol who is able to offer fantastic support towards career progression and technical insurance broking skills. You will work alongside experienced staff which will mentor and help train you....

  • Account Handler

    7 months ago

    Bristol, United Kingdom Employment Specialists Ltd Full time

    A well respected and growing Insurance Broker is looking for another Account Handler to join its busy Healthcare & Protection team. **This is a role that can be performed working from home on a hybrid basis including working from their office.** Working closely with the Director you will provide support to assist their Commercial and Corporate Clients with...

  • Commercial Account Handler

    4 weeks ago

    Bristol, United Kingdom Get-Recruited (Uk) Ltd Full time

    COMMERCIAL INSURANCE ACCOUNT HANDLER BRISTOL - HYBRID WORKING SALARY UP TO £40,000 + BONUS & STUDY SUPPORT OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth!Due to this continued success they have a fantastic opportunity for an...

  • COMMERCIAL ACCOUNT HANDLER

    1 week ago

    Bristol, United Kingdom Get-Recruited (UK) Ltd Full time

    COMMERCIAL INSURANCE ACCOUNT HANDLERBRISTOL - HYBRID WORKINGSALARY UP TO £40,000 + BONUS & STUDY SUPPORTOPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an...

  • Commercial Account Handler

    4 weeks ago

    Bristol, United Kingdom Get Recruited Ltd Full time

    COMMERCIAL INSURANCE ACCOUNT HANDLER BRISTOL - HYBRID WORKING SALARY UP TO £40,000 + BONUS & STUDY SUPPORT OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth!Due to this continued success they have a fantastic opportunity for an...

  • COMMERCIAL ACCOUNT HANDLER

    7 days ago

    Bristol, United Kingdom Get-Recruited (UK) Ltd Full time

    COMMERCIAL INSURANCE ACCOUNT HANDLERBRISTOL - HYBRID WORKINGSALARY UP TO £40,000 + BONUS & STUDY SUPPORTOPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an...

  • Senior Account Handler

    7 days ago

    Bristol, United Kingdom Cavendish Maine Recruitment Full time

    A leading multinational insurance broker are looking to add a home based , Senior Commercial Account Handler to their team. A company that believe in providing an unrivalled level of service to all their clients, as well as offering market leading routes for progression for their colleagues. When you become part of their team, your commitment will be...

  • Insurance Account Handler

    2 weeks ago

    Bristol, United Kingdom BRUIN Financial Full time

    Permanent - Bristol, **Ref**:27053 Account Handler - Health & Care An exciting opportunity has arisen for an Insurance Account Handler to join a leading Insurance Broking house within its Health & Care division. This role will be focusing on its primary care portfolio of clients which would include GP’s & Dentist’s insurance coverages. This role is...

  • Sme Account Handler

    1 week ago

    Bristol, United Kingdom Cavendish Maine Recruitment Full time

    **Job Title: SME Account Handler** **Location: Bristol** **Job Sector: General Insurance** **Job Type: Permanent** **Salary: Up to £32000 plus excellent benefits and bonus** **Job Reference: DH/86210** A highly successful and well-regarded general insurance and financial services organisation has a requirement for an Account Handler to join their SME...

  • COMMERCIAL ACCOUNT HANDLER

    7 days ago

    Bristol, United Kingdom Get Recruited (UK) Ltd Full time

    COMMERCIAL INSURANCE ACCOUNT HANDLERBRISTOL - HYBRID WORKINGSALARY UP TO £40,000 + BONUS & STUDY SUPPORT OPPORTUNITY:My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an...

  • Client Advisor

    2 weeks ago

    Bristol, United Kingdom Marsh Full time

    **Client Advisor/Account Handler (Bristol)** **The company: Marsh Commercial** We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. **The role: Account Handler/Client Advisor** The **Client Advisor (Account Handler) **will...

  • COMMERCIAL ACCOUNT HANDLER

    7 days ago

    Bristol, United Kingdom Get Recruited Ltd Full time

    COMMERCIAL INSURANCE ACCOUNT HANDLERBRISTOL - HYBRID WORKINGSALARY UP TO £40,000 + BONUS & STUDY SUPPORTOPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an...

  • Junior Account Handler

    2 weeks ago

    Bristol, United Kingdom IDEX Consulting Ltd Full time

    This is a great opportunity for someone who has 1 - 3 years experience within general insurance looking for a career within a broking role. A well known Broker are looking to recruit a specialist Account Handler/Broker to join their growing commercial division where you will play a flexible and constructive role within the team. The role You will contribute...

  • Commercial Account Handler

    2 weeks ago

    Bristol, United Kingdom Heat Recruitment Full time

    A leading independent broker based in the Bristol are looking to expand their commercial team and bring on an Account Handler. They offer a wide selection of products and pride themselves on the high level of customer service given to their clients. **The Opportunity**: This an excellent opportunity to join well established, Bristol based Insurance Broker...