Garage Receptionist

**About us**

Approved Trade is a fast-growing business in Chesterfield. We are professional, fast-paced, challenging, and our goal is to retail and service premium, prestige and performance used cars, whilst maintaining an outstanding customer experience.

We are seeking a skilled and experienced Garage Receptionist to join our team in Chesterfield.

**Description**:
**Responsibilities**:

- Greet all customers and visitors whether by phone or in person, in a professional and courteous manner
- Book appointments and maintain the garage's schedule accurately
- To ensure the telephone is answered promptly and courteously at all times
- Coordinate with mechanics to ensure repairs are completed in a timely manner
- Keep track of inventory and order parts when necessary
- Provide customers with accurate price estimates and answer billing questions
- Create and maintain customer profiles and records
- To sell services we provide
- To create invoices & estimates
- Order car parts at best price
- To process customer payments.
- To ensure that the Reception and Customer Waiting Areas are kept in a clean and tidy condition at all times
- Liaise with customers/suppliers online
- General administration, record keeping, data input and filing to ensure the smooth running of the business

**Requirements**:

- Experienced in the garage environment, reception and parts department
- Sales experience
- Full UK Driving Licence
- Minimum of 2 years of experience in similar job role is desirable.
- Computer skills.
- Knowledge of basic vehicle maintenance
- Attention to detail and a meticulous approach to record keeping
- Ability to work well independently and as part of a team
- Proficiency in relevant computer programs and software including MS Office and CRM software
- Excellent time management

**To Apply**:
**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chesterfield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Garage Receptionist: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person