Delegate Coordinator

2 weeks ago


Marlow, United Kingdom S4 Personnel Ltd Full time

**Do you want to work in events? Can you prove enthusiasm for a career in events?** This is a pivotal and interesting role within our client’s busy and expanding Operations Team; their Delegate Coordinators are responsible for optimising registration and managing the requirements of participants attending their clients’ events, all of whichare concerned with the global healthcare industry.

The role is full time with a requirement for flexible workingpatterns
- There is a requirement to travel internationally for approximately 50% of thetime
- We have a defined career development pathway into Project and Operations Managementroles
- **A working knowledge of CVENT or other online registration platform isessential**

**Key Activities**:

- Project set up including online registration systemframeworks
- Delegate registration management, tracking and followup
- Worldwide on-site eventcoordination
- Coordination of client Webexes, attendance at meetings, taking and production ofminutes
- Assist in creating, tracking and managing projectplans
- Manage hotel rooms contract deadlines, ensure overspend/under resourcing isminimised
- Budget tracking and management for accommodation andtravel
- Manage local ground transfer provider to book participant transfers and managechanges
- Ensure bookings and arrangements reflect client policies and regulatorylimits
- Report spend on HCPs as required by clients and governmentagencies
- Assist with delegate expense claims for payment (including queryraising)

**Skills, experience and attributes**:

- Knowledge of the CVENT registration system, or other online booking tool, isessential
- Good organisational skills and excellent attention todetail
- Ability to multi-task and preference for a variedrole
- Highly driven to provide excellent customerservice
- Resilient and able to work well underpressure
- Ability to travel widely, and enthusiasm for internationaltravel
- Excellent written skills, with good spelling andgrammar
- Good telephone manner with experience of handling participants, guests or clients byphone
- A self-starter with drive, initiative and the ability to work effectively withoutsupervision
- Experience in Microsoft Office Suite including Outlook, Word &Excel

**S4 is acting as an agency for this role.**

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 1 hour.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.