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Medical Receptionist

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Manchester, United Kingdom Withington Medical Practice Full time

Withington Medical Practice is a small practice based in Withington, Manchester with a GP partner led team. We are a training practice where we train our future GP's and other roles as requested.
We are looking to recruit a Medical Receptionist/Administrator to join our growing, friendly and busy team.

Please note that this position requires working the afternoon shift from 14:00 to 18:00.

You will act as the first point of contact for patients contacting the Practice and as such we are looking for people with the following skills:

- courteous, friendly and welcoming
- patient and understanding
- able to follow instructions and procedures
- work accurately and methodically
- work in a team, but use their own initiative
- work with all types of people
- deal with people who may be angry or upset
- be confident using the phone
- be confident using IT systems

Would be useful (but not mandatory) if applicants have a knowledge of EMIS Web systems and previous experience working in a Medical Practice

Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment

**Salary**: Depending on experience

**Job Types**: Part-time, Permanent

Pay: From £11.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- GP surgery: 1 year (required)

Work Location: In person