Senior Specialist

2 months ago

Coventry, United Kingdom Coventry Building Society Full time

About the roleWe have an exciting opportunity for a Senior User Experience and Interface Designer to play a pivotal role in creating compelling new UX strategies, and being responsible for the line management of UX/UI Designers within the team.

As part of the digital design practice, you will be responsible for user journeys and across our digital member platforms both for digital transformation and for continuous improvements. You will influence the roadmap and input to plans for the future as well as being responsible for delivery of fantastic user experiences. You will have strong expert knowledge of UX/UI and behavioural science.

You will be going on the journey from brief through to concept and design and all the way to implementation of brand new experiences. You will be an expert in interpreting data and research to help understand our users and their needs. Implementing a UX vision for the future of Coventry Building Society in an ambitious way. You will define, create and uphold UX standards and guidelines to innovate and ideate from wireframes to designed interactive prototypes to bring the journeys to life.

You will need to take complex propositions and find effective smart ways of using both existing website experiences, and new transformational concepts to create new user experiences that drive conversion and ease. With a great eye for design you will create seamless journeys for our members.

You’ll be responsible for line managing UX/UI Designers within the team, ensuring they are empowered, engaged and performing at their optimal level. You will give advice and guidance as well as assessing, prioritising and delegating work.

You will play a critical part in bringing fresh and challenging new ideas to the team that are relevant to moving the CBS digital platforms forward based on external knowledge and interactions within the market. Maintaining the UX/UI practice as a centre for innovation and transformation of journeys as well as bringing best practice thinking from your expertise and experience.
- About youYou’ll be able to demonstrate extensive experience in UX and UI design through a portfolio of deliveries from concept through to design. You will be experienced at not only working within a UX framework but also creating a defining UX frameworks, and communicating each stage clearly to stakeholders, utilising a variety of different methods. You will be able to demonstrate expertise in design thinking processes and getting yourself into the mind of the customer, as well as interpreting data and analytics. You will also be able to demonstrate the ability to influence strategy as well as giving advice and guidance to other designers.

You will have experience in line management, and will be able to demonstrate maintaining a positive team culture, and managing talent and performance.

You will have preferably worked within the financial services sector and have a good understating of working with regulation and internal compliance teams.

You will be confident when presenting to stakeholders, able to review analytics and data to support your analysis and have experience using prototyping tools such as Figma, Adobe XD or equivalent.
- About usWe’re proud to be a building society and we’re focused on our purpose of giving people the power to be better off through life. We’re the 2nd largest building society in the UK, the 8th largest lender, we have more than 3000 employees and we’re still growing and protecting the interests of our members. The best way to judge a company is based on what the people who work there say as we’re rated certified by Great Place to Work from our recent employee survey.

What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you’ll bring to us we see as a real source of strength. We are committed to building and promoting a diverse and inclusive community, where you can succeed as your whole self. We think discrimination of any sort has no place in a modern society, including ours.

Diversity brings unique ideas and perspectives, helping us to deliver better performance. We’ve made clear commitments to increase gender and race diversity in our senior teams over time, and an overall ambition to improve the representation of different sexual orientations, gender identities, disability, backgrounds and thinking styles in our workforce.

We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people, with regular opportunities for training and development. And later, if you’re looking for a new challenge, we actively champion internal progression. We’ve got a wh

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