Ward Clerk

To provide clerical support to enable the units to provide an effective and efficient patient service.

To assist nursing staff in the reception of patients and relatives to the unit and busy clinic and perform administrative duties.

We’re looking for people who want to make a positive difference. You’ll make it happen by taking responsibility, building trust and respect and working together to deliver excellence to our service users. Where we can, we also like to keep things simple so that we all contribute to making ELHT an effective, positive and rewarding place to work.

1. Assist nursing staff in the reception of patients and relatives to the unit/ busy clinic.

1. Clerical duties associated with the admission, transfer and discharge of patients.

1. Enter patient information on a computerised Patient Administration System (P.A.S.)/ electronic bed board

1. Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, e mail etc. To maintain of the effective running of the unit.

1. Ensure case notes are efficiently obtained, distributed and maintained

1. Filing episodic clinical and nursing notes.
2. Filing investigation reports.

1. Request x-rays, pathology reports from the appropriate departments.

1. Communicate/consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients.

1. Make follow-up appointments for patients when necessary.

1. Order and maintain levels of stock stationery, etc.

1. Collect and distribute mail.

1. General office duties e.g., filing photocopying etc.