Heritage Cleaning Specialist

3 weeks ago

Westminster, United Kingdom The House of Lords Full time

We are looking for a Heritage Cleaning Specialist to join our Department of Facilities at the House of Lords. This is an exciting opportunity to work within a UNESCO World Heritage site, providing specialist cleaning to ensure the preservations of our extensive collections.

This role requires you to work on-site at Parliament, 5 days per week between 07.00-15.00. This is a fantastic position for somebody who enjoys a hands-on role and is keen to develop their skills and is interested in the area of collection care and preservation. You will have strong customer service and team-working skills and have prior knowledge of heritage, detailed cleaning in a heritage building including knowledge of health and safety manual handling.

This role requires you to work at height and in confined spaces.

**You’ll be accountable for **_- _
- The general preservation cleaning of different materials and collections.
- Reporting to team leader and heritage specialist stakeholder any damage or physical risk to collections and the fabric of the building.
- Reporting to Heritage Specialist Team Leader and Facilities Management any health and safety challenges.
- Participating in salvage training and have clear understanding of your supporting role.
- Assisting with pest monitoring and recording as requested by the Heritage Specialist stakeholder.
- Inputting relevant information, descriptive pictures into cleaning reports.
- Condition checking of furnishings and reporting to parliamentary stakeholders.
- Supporting the facilities team in reporting maintenance issues and carrying out room checks with the service delivery contract manager, using the facilities management software.

For the full list of role responsibilities, please see the attached job description.

**What we’re looking for **_- _
- **Excellent customer service - **proven experience of working in a front of house service role delivering excellent customer service.
- **Communication Skills -** clear and accurate oral, written, and online communication skills and ability to adapt style of written and oral communication to meet the needs of the audience.
- **Basic Knowledge and experience of MS - **including MS Outlook and Word.
- **Continuous Professional Development
- **a willingness to learn and update knowledge and skills through research and training.
- **Team working** - ability to work well in a team environment, communicating, sharing knowledge and ideas.
- **Health and Safety** - working knowledge of health and safety regulations relevant to heritage cleaning, including manual handling practical hands-on experience of detailed cleaning.

**It would be even better if you had or if you’re willing to learn **
- Evidence of additional heritage-based training participation in Heritage collection training events and presentations.
- Experience of working at height.

**What you’ll get in return**
- 30 days annual leave (increasing to 35 after one years’ service)
- Generous pension scheme
- Discounts from well-known brands and retailers
- Parliamentary health and wellbeing programme
- The opportunity to witness history in the making

The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:

- Make laws
- Check and challenge the actions of the government through questions and debates
- Investigate public policy and provide a forum of independent expertise

Job offers are standardly offered at the minimum of the salary range.

**Job Types**: Full-time, Permanent

**Salary**: £26,750.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Please provide an example for: Excellent customer service - proven experience of working in a front of house service role delivering excellent customer service.
- Please provide an example for: Communication Skills - clear and accurate oral, written, and online communication skills and ability to adapt style of written and oral communication to meet the needs of the audience.
- Please provide an example for: Basic Knowledge and experience of MS - including MS Outlook and Word.
- Please provide an example for: Continuous Professional Development
- a willingness to learn and update knowledge and skills through research and training.
- Please provide an example for: Team working - ability to work well in a team environment, communicating, sharing knowledge and ideas.
- Please provide an example for: Health and Safety - working knowledge of health and safety regulations relevant to heritage cleaning, including manual handling practical hands-on experience of detailed cleaning.

Work Location: In person

Application deadline: 17/03/2024

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