![Disrepair Team](https://media.trabajo.org/img/noimg.jpg)
Canvasser
3 weeks ago
Job Summary: We're on the lookout for a proactive and empathetic individual to join our team as a Case Handler, specializing in door canvassing. In this role, you'll play a vital part in assisting council and housing association tenants with issues like damp, mould, leaks, and other outstanding repairs. It's an enriching opportunity for someone with strong communication skills and a passion for helping others, particularly through door canvassing.
**Duties**:
- Provide hands-on support to council and housing association tenants, addressing concerns such as damp, mould, leaks, and repairs, with a focus on door canvassing.
- Engage respectfully and professionally with tenants, both in-person and through door-to-door interactions.
- Offer guidance and information on available solutions and resources to address housing issues.
- Actively listen to tenant feedback, addressing questions and concerns promptly and effectively.
- Maintain accurate records of tenant interactions and the progress of repair requests.
Qualifications:
- Previous experience in customer service or related roles is advantageous.
- Exceptional communication skills, both verbal and written, with a knack for building rapport.
- Empathetic nature and ability to understand and convey tenant needs.
- Bilingual proficiency in English and Spanish is a plus.
- Self-motivated and capable of working independently.
- Strong organizational skills and attention to detail.
**Benefits**:
- Competitive compensation based on experience and performance.
- Opportunities for professional development and advancement within the organization.
**Job Type**: Freelance
Pay: £28,802.00-£100,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: On the road
Reference ID: STHDR21
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