Multiskilled Operatives

The Port of Dover is closing the gap every day between the UK and the world by connecting trade, travel, visitors and communities locally-globally, collaborating with local and international partners to create a more seamless, sustainable and tech-enabled port. As the UK's busiest international ferry port and a vital gateway for the movement of people and trade, Dover handles £144 billion of trade per year, 33% of UK trade in goods with the EU and welcomes over 11 million passengers. Dover is also an award-winning cruise port, delivering world class travel and visitor experiences to the most prestigious cruise lines.
With a growing and diversifying cargo business operating from state-of-the-art facilities, a brand-new marina which is a major feature of the exciting waterfront development, and opportunities for further expansion in the future, Dover's proud history dating back 400 years has a new modern twist.\"
Job Summary
We are seeking Multiskilled Operatives to fulfil diverse roles we have within our COAST team. Providing a multi-skilled service to multiple business sectors including Cargo, Cruise, Ferry and Marina, during our peak seasons.
We are looking to recruit 5 x part time vacancies with the opportunity to work flexibly to an annualised hours contract. Hours available average 29 hours per week and you must be available to provide 24 hour cover, and holiday is planned into your rota.
We are also looking to recruit 5 x seasonal fixed-term contracts (zero hours).
Starting asap for fixed term contract and mid April for annualised contracts.
Shift allocation will be based on operational requirements. In this role, you'll be expected to fulfil the mentioned job roles along with any additional responsibilities to support the organisation.

**Duties for this position will include**:

- Mooring securing vessels to the dock by tying/untying ropes (lines) to bollards
- Slinger/Signaller Attaching/detaching the load to and from lifting equipment initiating and directing the safe movement of the lifting equipment and load
- Forklift operators Manoeuvring goods around quayside and operational areas
- Passenger access Operating the ship to shore passenger access (airbridge)
- Baggage handlers Lifting luggage, assisting passengers to/from their vehicles
- Traffic Operatives - Acting as first point of contact for our customers, offering information and assistance with their journey through the port
- On occasions you will be required to cover for the Ground Controller

Skills and Qualifications

Previous experience with one or more of the above skills would be an advantage, but not essential as full training would be given
Be able to work a range of shifts including weekends, as required.
Physically active and able to work outdoors in all weather conditions.
Have excellent communication skills.
Ability to deliver empathetic customer service in challenging situations

**Benefits**:
Accrued holiday entitlement
Auto enrolment pension (after 3 months)
PPE provided
Free parking
Employee assistance programme
3rd party discounts
Benefits and reward platform
Employee volunteering scheme

We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone is looking after each other and respected, included and able to perform at their best.
We are happy to discuss flexible working where possible.