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Specialist, Client Services

3 months ago

Altrincham, United Kingdom Ryan, LLC Full time

The role's primary focus is to engage in various activities that will generate leads and appointments for the national sales team to follow up. The activities could range from telesales, LinkedIn search and follow-up, and existing client referral calls.

Duties and Responsibilities:

- Work through prospect lists to generate interest in our services and gain an appointment
- Experience in cold calling companies and approaches to warm them up pre-call
- Develop innovative approaches to lead generation
- Work alongside the Marketing Campaign Executive to build campaign plans
- Explain and position our products & solutions
- Meet (and exceed) annual/monthly targets
- Act as a Brand Ambassador for Catax and our values
- Develop and maintain knowledge of products and services
- Collaborate with other departments within Catax to drive optimal performance

About you:

- Excellent communication skills both written and verbal
- Ability to connect and build relationships with clients across C-Level and below
- A powerful desire to achieve
- Perseverance and self-motivation to gain access to decision-makers
- A proactive, 'common-sense’ approach to business
- Strong organizational abilities including good time management skills
- Sales outbound experience within a professional B2B environment
- You will be used to working towards sales targets and agreed KPI’s
- Ability to work effectively as part of a team
- Other duties as assigned

Capabilities
- Focus on Results
- Communication
- Planning and Organisation
- Commercial and Financial Awareness
- Client Excellence
- Proactive in nature

Education and Experience:

- A Level or equivalent.

Computer Skills:
Understanding of Microsoft tools including outlook, excel and word. The use of CRM tools ideally Salesforce is an advantage.

Work Environment:

- Standard indoor working environment.
- Position potentially offers the ability to work from home occasionally and for flexible hours.
- As many of our team members and clients are based in different time zones, occasional out-of-hours time may be necessary to accommodate calls.
- Independent travel requirement: domestic and occasional international travel
- Equal Opportunity Employer: disability/veteran_