Current jobs related to Customer Service Specialist - Preston - Walker Fire Ltd
-
Customer Service Administrator
4 months ago
Preston, United Kingdom Service Care Full timeARCH Finance, have a great opportunity for a part time customer service administrator to join an established Finance team, based in Preston. This is a part time opportunity, working 9.30am - 2.30pm, 5 days a week. In your role as customer service administrator, you will need to be dedicated and self-motivated, with the ability to work on your own...
-
Customer Service Specialist
4 months ago
Preston, United Kingdom Walker Fire Ltd Full timeThe Customer Services Team provides excellent customer service, support and assistance to our external customers and internal operations team. The Customer Service Specialist is a vital part of the team. The CSS builds strong relationships with our customers through their ability to respond to customer queries, resolve customer issues and ensure the service...
-
Customer Service Specialist
4 months ago
Preston, United Kingdom Walker Fire Ltd Full timeThe Customer Services Team provides excellent customer service, support and assistance to our external customers and internal operations team. The Customer Service Specialist is a vital part of the team. The CSS builds strong relationships with our customers through their ability to respond to customer queries, resolve customer issues and ensure the service...
-
Customer Service Specialist
4 months ago
Preston, United Kingdom Walker Fire Ltd Full timeJoin our dynamic Customer Services Team dedicated to providing exceptional support to both our valued customers and internal operations team. As a Customer Service Specialist, you play a crucial role in fostering strong connections with our customers by swiftly addressing their inquiries, resolving any issues they may encounter, and ensuring a seamless...
-
Customer Support Specialist
2 weeks ago
Preston, Lancashire, United Kingdom SERVICE HERO CONSULTING LLC Full timeJob Summary:We are seeking a highly skilled Customer Support Analyst to join our team at SERVICE HERO CONSULTING LLC. As a key member of our IT department, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide timely and effective support to our clients, ensuring their IT...
-
Customer Support Specialist
2 weeks ago
Preston, Lancashire, United Kingdom SERVICE HERO CONSULTING LLC Full timeJob Summary:We are seeking a highly skilled Customer Support Analyst to join our team at SERVICE HERO CONSULTING LLC. As a key member of our IT department, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide timely and effective support to our clients, ensuring their IT...
-
Customer Support Specialist
3 days ago
Preston, Lancashire, United Kingdom SERVICE HERO CONSULTING LLC Full timeJob SummaryWe are seeking a highly skilled Customer Support Analyst to join our team at SERVICE HERO CONSULTING LLC. As a key member of our IT team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and in-personCollaborate...
-
Customer Support Specialist
3 days ago
Preston, Lancashire, United Kingdom SERVICE HERO CONSULTING LLC Full timeJob SummaryWe are seeking a highly skilled Customer Support Analyst to join our team at SERVICE HERO CONSULTING LLC. As a key member of our IT team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and in-personCollaborate...
-
Customer Service Resolution Specialist
1 month ago
Preston, Lancashire, United Kingdom dnata Full timednata Travel Group, a key player in the travel industry, encompasses renowned brands such as Gold Medal, Netflights, Travelbag, and Travel Republic. We are currently seeking Customer Service Resolution Specialists to become part of our dynamic team. This role presents an exciting opportunity to engage in a vibrant sector where each day brings new...
-
Customer Service Representative
2 weeks ago
Preston, United Kingdom Select Service Partner UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a Team Member, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide an outstanding customer...
-
Customer Service Representative
2 weeks ago
Preston, United Kingdom Select Service Partner UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a Team Member, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide an outstanding customer...
-
Customer Service Representative
2 weeks ago
Preston, United Kingdom Select Service Partner UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide outstanding...
-
Customer Service Representative
2 weeks ago
Preston, United Kingdom Select Service Partner UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide outstanding...
-
Payroll Specialist
2 weeks ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a leading provider of specialist recruitment services, renowned for its commitment to excellence and innovation. Our organisation values collaboration and professional growth, offering a dynamic work environment that fosters top-notch services.Your New RoleAs a Payroll...
-
Customer Service
4 months ago
Preston, United Kingdom The Vella Group Full time**SITE CUSTOMER SERVICE** **The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.** **As a recognised industry leader, The Vella Group...
-
Customer Service
3 months ago
Preston, United Kingdom The Vella Group Full time**SITE CUSTOMER SERVICE** **The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.** **As a recognised industry leader, The Vella Group...
-
Customer Service Specialist
2 weeks ago
Preston, Lancashire, United Kingdom Highgrove Bathrooms Pty Full timeAbout Highgrove Bathrooms PtyWe are a leading supplier of high-quality bathroom, kitchen, and laundry products and fittings. With over 20 years of experience, we have established ourselves as a trusted brand amongst tradesmen, builders, developers, interior designers, and DIY renovators.Job SummaryWe are seeking an experienced sales consultant to join our...
-
Client Services Coordinator
3 days ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly motivated and organized Client Services Administrator to join our team at Hays Specialist Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesProvide timely and accurate responses to client...
-
Client Services Coordinator
3 days ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly motivated and organized Client Services Administrator to join our team at Hays Specialist Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesProvide timely and accurate responses to client...
-
Customer Service Administrator
3 months ago
Preston, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Administrator role. Are you someone who is passionate about how we care for the most vulnerable people in society? Do you have experience in an administration role and have a keen eye for detail? If so this role could be for you! Our National Distribution Centre based in Walton Summit is currently looking for a new...
Customer Service Specialist
4 months ago
The Customer Services Team provides excellent customer service, support and assistance to our external customers and internal operations team. The Customer Service Specialist is a vital part of the team. The CSS builds strong relationships with our customers through their ability to respond to customer queries, resolve customer issues and ensure the service they receive from the Operations Team is seamless. Throughout all interactions the CSS must maintain a high level of professionalism and present the organisation in the best light possible. The CSS works to KPI’s to ensure customer queries are responded to within the agreed Service Level Agreements (SLA). All aspects of administration to support smooth processes and all behaviours in support of our values must be evident throughout your employment.
**Role Responsibilities**
- Work through the Custoomer Service inbox in a timely manner ensuring all queries receive a response within the agreed SLA,
- Answer incoming phone calls and provide advice to internal and external customers in relation to:
Pricing and delivery information
Visit updates and Technician journey information
- Provide customers with copy certificates/tickets to support their inspections. Note the frequency of request on their account
- Distribute all service certificates
- Accept jobs on customer portals prior to sending the job to the Planning Division who will then forward the job to an Engineer
- Action change of details requests from customers and amend in the CRM system.
- Ensure all data entry is consistent, accurate and supports the flow established in the CRM system.
- Authorised team members must add new customers to the CRM system in support of the take on procedure. This must include initial site rules from customers.
- Assisting new staff members on troubleshooting and diagnosing problems
**Job Types**: Full-time, Permanent
**Salary**: £22,350.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Preston, PR2 5BB: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 2 years (required)
**Language**:
- English (required)
Work Location: In person
Application deadline: 02/06/2023