Leasehold Consultation Officer

5 months ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start on 25-03-24 until 27-09-24 with a possible extension.

**Job Purpose**:
To deliver the statutory consultative programme for leasehold major works and service charges, including responding to observations and associated correspondence from residents.

Together with Leasehold Finance Officers, support the production of corresponding service charges and estimates and all the associated enquiries and disputes.

Provide a comprehensive leasehold consultation service on a patch basis or any other designated area.

**Principal Accountabilities and Responsibilities**:
Develop and maintain knowledge of the legislation and best practice in relation to leasehold consultation and leasehold management.

To provide prompt and accessible consultation services for Leaseholders including; the calculation of service charges; major works billing; reserve fund; shared ownership rent and ground rent.

To plan and successfully deliver a range of leaseholder statutory consultation documentation that includes details of works, potential timescales and calculation of charges.

Ensure leaseholders’ observations during the consultation period are responded to, within time limits, liaising with the relevant staff in other departments.

To be responsible for key decisions during the co-ordination and delivery of section 20/20b consultations in accordance with statutory timescales and notifications.

Ensuring that these are carried out in accordance with the lease.

To work in collaboration with colleagues in the Leasehold Income Team to calculate annual and major works service charges to produce estimated, interim and actual invoices which are accurate, reasonable, and in accordance with legislation and local procedures and policies.

To collate all financial records pertaining to communal and structural expenditure in relation to property service charges and major works, and be responsible for the high level of accuracy and maintenance of financial information provided for the calculation of service charges and major works.

To carry out necessary actions for the production of service charges, major works, ground rent and shared ownership rent.

To liaise with the Property Services team to support the calculation and issuing of Section 20 notices to protect the financial position of the landlord.

5246555-03-24

**Salary**: £19.95 per hour

Work Location: In person

Reference ID: 5246555-03-24



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