Supervisor

2 weeks ago

Brighton, United Kingdom Boux Avenue Full time

**Who are we?**

Born out of a love for lingerie, nightwear, swimwear and all things romantic, Boux Avenue brings traditional service, superior fit and outstanding quality to a modern and beautiful setting both in store and online.

No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you’re looking for everyday essentials or something a little sexier.

**What will your duties be as a team manager?**
- Maximise sales, through the delivery of excellent selling & service
- Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours
- Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same
- Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time
- Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers
- Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives
- Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
- Support the Store Manager to drive and deliver Balanced Score Card objectives

**What are we looking for in you?**
- Proven experience within retail management - supervisor level or above
- Passion, enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same
- Experience within a fast paced multi-tasking environment
- Experience delivering exceptional customer service
- Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team
- Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time
- Ability to react quickly to change and implement it positively
- Clear strong communication skills

**Are there any benefits?**

In return you will be offered a competitive salary, good holiday entitlement, fun working environment with regular social events and some great benefits including generous discounts across the brands within Theo Paphitis Retail Group.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Ability to commute/relocate:

- Brighton, BN1 2RG: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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