Sales Associate

5 months ago

Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

**Job description**

The Sales Associate supports the achievement of store goals by providing a memorable shopping experience to the customer. They do so by delivering excellent customer service at all times and contributing to maintaining the highest

standards on the shop floor. They maintain a strong brand image in appearance, presentation and store operations.

In their work, they inspire customers with the brands values, through its products and lifestyle image.

Key Responsibilities:

- Customer Service: Provides the highest level of customer service to all ensuring that all customers are treated with

respect, tact and that they leave the store having had a memorable experience.
- Product Knowledge: Develops a thorough knowledge of products in store, including fits, finishes and construction

of products.
- Visual Merchandising: Maintain merchandising standards in accordance with brand guidelines.
- Store Operations & Stock Room: Follows all operational procedures as set by management. Is aware of store/personal security and the loss/shrinkage problem and report incidents to the management team. Ensures that all areas of the store, both shop and back areas are clean and tidy at all times. Is responsible for own health and safety and the well-being of others with whom they come into contact within the store. Inform management of any stock and quality issues as they arise. Ensures that all stock is represented on the sales floor and is replenished when needed.

Job Requirements:

- 6 months of previous retail experience preferably with a fashion / lifestyle-oriented brand, or, alternatively,
- 1-2 years of experience in Customer Facing service roles (Bar, Restaurants, Hotels, etc.).
- Exited and knowledgeable about Retail. Passionate about fashion, apparel and our brands.
- Be a People person.
- Hard Working. Flexibility to be able to work weekdays and weekend shifts.
- Positive Customer Service attitude
- Basic high school degree.
- Want to Learn and Grow.
- Fluency in Local Language
- Good spoken and written command of English. Other languages a plus.
- General knowledge of Social Media and digital trends
- Contract type Standard Employment Contract, 20Hrs Fixed Term.
- Time Type Part-Time / Hourly.

Job Reference: CHE03941

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