Night Auditor

5 months ago

Oxford, United Kingdom Oxford Eastgate Full time

**Night Auditor**:
**Mercure Oxford Eastgate Hotel**:
**£11 per hour plus incentives**:
**Location Description**:
Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.

**Who are we looking for?**

We are on the hunt for an outgoing Night Auditor to continue the work of our excellent Mercure Oxford Eastgate front office team. Could this be you?

If so, you’ll be bursting with the friendliness and warmth that Troo is famous for, and capable of energising our front of house operations with your infectious enthusiasm. You’ll be well-turned out, highly-motivated and brimming with confidence, which you’ll use to go above and beyond in making each guests’ experience truly special.

As you grow in the role, you’ll become a fount of knowledge on the heritage of our unique properties as well as the quality of our food and drink, which you’ll use to keep customers informed and enlightened during their stay.

You’ll be the number one contact for our guests through the night, effortlessly reflecting our values of Loyalty, Integrity, Versatility and Excellence. And as you make the role your own, you’ll be nurtured and developed with considered career progression to ensure you flourish within our team.

**Here’s the role in a nutshell. You will**:

- Be a hotel ambassador at all times. On the phone, take a room service orderyou’ll know exactly how to bring our brand and company values to life
- Have an awesome eye for detail and find ways to maintain the highest standards, (including observing all our Security and Health & Safety policies)
- Show a willingness to learn, and to embrace training and coaching opportunities when they arise
- Be able to work under supervision, whilst being motivated, polite and helpful to colleagues and guests alike
- Embody a friendly, welcoming, enthusiastic manner while you’re on duty, so clients feel at ease and know they can trust you to help them in any way
- Efficient at completing our night audit through our Opera system

**Troo Benefits**:

- **Pension Scheme**: Gear up for the future with our pension scheme that ensures your financial stability.
- ** Heroic Employee Assistance Programme**: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
- ** Fantastic Food & Beverage Discounts**: Calling all foodies Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavors and make your taste buds dance with delight.
- ** Mind-Blowing Employee Discount Rates**: As a Troo team member, you get exclusive access to unbeatable travel discounts.
- ** Perks Galore with Reward Gateway**: Get ready for a treasure trove of perks and discounts through our partnership with Perk Box. Explore a world of exciting offers on entertainment, fitness, shopping, and more. It's like having a magic box of goodies at your fingertips

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