74310 - Operational Support Grade - Hmp Thorn Cross

4 weeks ago

Warrington, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 285818**Salary**:

- £23,226**Job grade**:

- Administrative Assistant**Contract type**:

- Permanent**Type of role**:

- Operational Delivery
- Other**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 4Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Appleton Thorn, North West England, WA4 4RLAbout the job

**Job summary**:

- Please see job description.**Job description**:
**Overview of the job**

It takes teamwork to support our prisons.

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work a variety of shifts including nights to keep things running. Unlike our prison officers, your contact with offenders is limited, although depending on the particular prison you may interact with offenders occasionally.

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**National £23,226**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts

**Hours**

You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank/Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

**Responsibilities, activities and duties**

You will be flexibly deployed to perform operational roles across the prison as required. Responsibilities, activities and duties are likely to include:

- **gate/portal duties**:ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios
- **control room**:operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported
- **visits**:book visits; identify and process visitors on their arrival, escort them if required
- **censors/correspondence**:monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence
- **night duties**:ensure cell doors are locked/secure and all prisoners are safely accounted for
- **reception**:assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage
- **prisoner supervision**:supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement
- **food delivery**:food trolley delivery and collection, which may involve the use of an electric tug vehicle
- **driving duties**:transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office
- **phone calls**:monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors
- **procedures and protocol**:understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents

**How to apply**

**Stage 1**
- **Tell us about yourself**
- **Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Workin

  • 202303: Prison Officer

    3 weeks ago

    Warrington, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 274760**Salary**: - £28,880**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 20Contents Location About the job **Benefits**: Things...

  • Construction Trainer at Hmp Thorn Cross

    3 weeks ago

    Warrington, United Kingdom Novus Full time

    Job description Are you passionate about education and committed to helping learners unlock their full potential? Are you skilled in Construction Training, with a desire to make a positive impact on the lives of those you teach? If so, we have the perfect opportunity for you! The LTE Group is a national, public-sector learning, training and education...

  • Trainee Tutor

    4 weeks ago

    Warrington, United Kingdom Novus Full time

    Job description Are you looking for a challenge to develop into an inspiring teaching role? Are you looking to make a difference in prison education? **An exciting opportunity for any aspiring Tutors who would like to develop and progress whilst in a Trainee Tutor specialising in Functional Skills English, Maths & ICT role on a permanent, full-time basis,...

  • Construction Trainer at Hmp Thorn Cross

    7 days ago

    Warrington, Warrington, United Kingdom Novus Full time

    Job descriptionAre you passionate about education and committed to helping learners unlock their full potential? Are you skilled in Construction Training, with a desire to make a positive impact on the lives of those you teach? If so, we have the perfect opportunity for youThe LTE Group is a national, public-sector learning, training and education...

  • Physiotherapist - HMP Risley & HMP Thorn Cross

    2 months ago

    Warrington, United Kingdom Practice Plus Group Full time

    Job summary Are you an experienced HCPC registered Musculoskeletal (MSK) Physiotherapist looking for a new or additional role with career development opportunities? Have you ever thought about working within a prison environment, helping to rehabilitate and support offenders to live purposeful lives as a member of the community? If you are looking...

  • Physiotherapist - HMP Risley & HMP Thorn Cross

    3 weeks ago

    Warrington, United Kingdom Practice Plus Group Full time

    Job summary Are you an experienced HCPC registered Musculoskeletal (MSK) Physiotherapist looking for a new or additional role with career development opportunities? Have you ever thought about working within a prison environment, helping to rehabilitate and support offenders to live purposeful lives as a member of the community? If you are looking...

  • Prison Library Assistant

    3 weeks ago

    Warrington, United Kingdom Warrington Borough Council Full time

    **About us**: We are looking to recruit a Prison Library Assistant to work within the library teams at HMP Risley and HMP Thorn Cross. You will be supported in the role by a Prison Librarian and work alongside other members of their team and Prison Orderlies. **The role**: Working within a prison library is challenging yet very rewarding, as access to books...

  • Administration Support Officer

    2 months ago

    Warrington, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    We are looking for an enthusiastic administrator to join the Healthcare Team at HMP Thorn Cross. You will be part of a team of administrators providing an administration service to clinicians and other health professionals. The post holder will provide an administrative function to all the Primary Care clinical team, carrying out general reception duties,...

  • Recovery Coordinator

    2 months ago

    Warrington, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are Working as a **Recovery Coordinator **with **Change...

  • Operational Support Grade

    3 weeks ago

    Warrington, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Risley (Prison Support Role) - 73553** **£23,226** **Warrington**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol...

  • Warrington Prisons

    6 days ago

    Warrington, Warrington, United Kingdom Change Grow Live Full time

    Overview:Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.Our core values areWorking as a Programme Practitioner withChange Grow Live is a...

  • Recovery Coordinator

    6 days ago

    Warrington, Warrington, United Kingdom Change Grow Live Full time

    Overview:Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.Our core values areWorking as a Recovery Coordinator with Change Grow Live is a...

  • Prison Library Assistant

    6 days ago

    Warrington, Warrington, United Kingdom Warrington Borough Council Full time

    About us:We are looking to recruit a Prison Library Assistant to work within the library teams at HMP Risley and HMP Thorn Cross. You will be supported in the role by a Prison Librarian and work alongside other members of their team and Prison Orderlies.The role:Working within a prison library is challenging yet very rewarding, as access to books and...

  • Through The Gate Resettlement Support Worker

    4 weeks ago

    Warrington, United Kingdom Solution22 Full time

    **HMP Thorn Cross, Arley Rd, Appleton Thorn, Warrington.**: **Monday - Friday Salary £24,000 - £27,000 (Depending on Experience & Location)** A unique opportunity for experienced Support Workers to join our expanding Clink Kitchens project! We are currently recruiting to cover the **North West region (Merseyside & Liverpool) HMP Liverpool & HMP...

  • Operational Support Grade

    2 weeks ago

    Warrington, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,626 Number of jobs available 1 - 6 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Warrington Building/Site 1 - HM PRISON RISLEY WARRINGTON, WA3 6BP Grade 1 - AA Organisation Grade for HMPPS 1 - Band 2 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible...

  • Operational Support Grade

    6 days ago

    Warrington, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,626 Number of jobs available 1 - 6 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Warrington Building/Site 1 - HM PRISON RISLEY WARRINGTON, WA3 6BP Grade 1 - AA Organisation Grade for HMPPS 1 - Band 2 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible...

  • 202308: Prison Officer

    2 weeks ago

    Warrington, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 306700**Salary**: - £30,902**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 20Contents Location About the job **Benefits**: Things you...

  • Functional Skills Cover Tutor

    3 weeks ago

    Warrington, United Kingdom Novus Full time

    Job description Are you currently working in education and looking for a new challenge? Are you passionate about making a difference in learners’ lives? Would you like the opportunity to teach smaller group sizes so that your delivery can have a greater impact? Do you want a rewarding career with opportunities for progression where you will experience...

  • 85661 - Operational Support Grade - Hmp Risley

    2 weeks ago

    Warrington, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 346554**Salary**: - £25,626- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Data Lead

    1 week ago

    Warrington, United Kingdom Practice Plus Group Full time

    **About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ MAKE A DIFFERENCE TO EVERY LIFE** We have an exciting opportunity for a Data Lead to join our team at HMP Risley and HMP Thorn Cross, located in Warrington. **Salary** This position is full time, you’ll receive an annual salary from £30975 to £35.175 per annum - depending on experience. **How...