Hotel Reception Supervisor

4 weeks ago

Camberley, United Kingdom Lakeside Leisure Group Full time

**Job description**

Working for a small local group of hotels we are now looking for reception Superviosr to work within the group.

Due to business demands we are looking to strengthen our existing team.

Our Reception play an integral part of a business and as a supervisor you will ensure the smooth running of reception, so you will be well presented with a strong customer focus. Computer literate, you will need to be of a cheerful and polite disposition. You will be an excellent team player with the ability to work under pressure.

Reporting to: Front Office Manager, General Manager

Hours of work: 5 days out of 7 to include weekends (shift rota)

Shift rota: 15:00 to 23:30 (which includes 1/2-hour unpaid meal break)

Main duties:

- Checking guests in and out of the hotel
- Answering telephone, Transfer calls as necessary & relay messages to recipients.
- Helping guests with queries
- Handling payments
- Taking guest reservations
- Monitor online bookings
- Ensure that the reception areas are presentable at all times.
- Ensuring Reception Standard are adhered to

Full training will be provided as will a uniform once you have completed your trial period.

A company-based pension scheme is also be available to after you successfully complete a probationary period of 3 months.

**Job Types**: Full-time Permanent

**Salary**: £11.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Camberley: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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