Telesales Operative

**Company Overview**:
Join our dynamic team at Flomatic, a leader in providing innovative catering solutions. We are seeking a motivated Sales Representative to engage potential customers, identify decision-makers, and contribute to the growth of our business. This phone-based role involves building relationships with clients in the hospitality industry, ensuring smooth communication, and maintaining accurate records.

**Responsibilities**:
**Customer Outreach**:

- Initiate contact with potential customers to understand their needs for specialised catering products.
- Discuss the unique themes and environments of restaurants, pubs, hotels, and more.

**Database Management**:

- Update our systems promptly with any orders, samples sent, or customer interactions.
- Maintain a clean and organised database.

**Follow-up**:

- Proactively follow up on quotes or samples sent out to potential clients.
- Collaborate with the external sales team to coordinate customer visits.

**Communication**:

- Handle inquiries and resolve complaints promptly and professionally.

**Logistics**:

- Inform customers about product deliveries and coordinate suitable delivery times.
- Ensure timely and accurate receipt of deliveries.

**Requirements**:

- Confident telephone manner with previous experience preferred.
- PC literate with a keen eye for detail.
- Ability to build rapport and establish trust with clients.

**What We Offer**:

- 28 days of holiday, including bank holidays.
- Friendly and collaborative working environment.
- Opportunities for professional development and growth within the company.

**Salary**: From £21,663.94 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Yearly bonus

Work Location: In person