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Pharmacy Services Support Assistant

4 months ago

Southampton, United Kingdom Living Well Partnership Full time

**Contract**: Permanent

**Hours**:Full Time 37.5 hours per week

**Salary**: £11.60 per hour

**Living Well Partnership** is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

**Aim of role**:
As a member of the GP Practice Pharmacy Services Team the Pharmacy services co-ordinator supports the development and delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

**Key Responsibilities**:

- Accurate transcription of clinic letters following practice policy.
- Supporting Pharmacists and pharmacy Technicians by identifying patients in need of medication reviews and booking these in.
- To respond to medication queries from patients and staff in a professional manner within defined competencies only referring to the appropriate Pharmacy Technician, Clinical Pharmacist or GP in accordance with practice protocols.
- Working alongside Pharmacy Technicians and Clinical Pharmacists, to contribute to high-quality, cost-effective and safe medicines management.
- Assists with the training and development of practice-based receptionist and administrators to support improved co-ordination and effective pharmacy administration within the practice, especially in relation to repeat prescribing systems and processes.
- Liaising with local pharmacies regarding prescription queries to help ensure optimum therapy for patients as a result.
- Demonstrate management control of the surgery repeat prescribing system and ensure tight control of prescribing processes.
- To co-ordinate any prescriptions for vulnerable patients as agreed by the practice
- Ensure administrative work is completed to a high standard and in a timely manner as instructed by the practice.
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Liaises with the medicines management team at the ICB.

**What we're looking for**
- Good standard of education to GCSE level including English and Maths
- NVQ Level 2 Pharmacy Dispensing is desirable but not essential
- Experience of dealing with the public/patients
- Experience of working effectively within a multidisciplinary team
- Experience using excel and other relevant computer software.
- Relevant advanced theoretical and/ or practical knowledge of general practice
- An appreciation of the NHS agenda and government targets
- An understanding and acceptance of the need for strict confidentiality
- Awareness of Role Boundaries
- Experience of working within pharmacy/primary care
- Knowledge of GP Clinical Computer Systems e.g. Emis/ System 1

**What we can offer you**
- 5 weeks holiday pro rata PLUS bank holidays
- NHS pension scheme membership with a 14.38% employer contribution rate
- Employee Wellbeing initiatives
- Cycle to work scheme
- Monthly employee award
- Investment in developing your skills and progression opportunities, across the Partnership
- First consideration for other internal recruitment opportunities

**Application**:

- Please upload an up to date CV
- Closing Date: 15th May 2024
- Please note proof of qualifications is required in the offering/onboarding process

Pay: £11.60 per hour

Expected hours: 37.5 per week

**Benefits**:

- Additional leave
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- Database administration: 2 years (required)

Work Location: In person

Application deadline: 15/05/2024