Customer Team Leader

5 months ago

Weston and Meir North, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 170 Heathcote Street, Stoke-on-Trent, ST3 5SN- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Member

    5 months ago

    Weston and Meir North, United Kingdom Coop Full time

    **Customer Team Member** - Location: 170 Heathcote Street, Stoke-on-Trent, ST3 5SN- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer team leader

    1 week ago

    North Shields, United Kingdom CO-OP Full time

    Closing date: 29-10-2024 Customer Team Leader Location: 71-73 Front Street, Tynemouth, NE30 4 BP Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    5 months ago

    Minster and Woodmansey, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Crescent Street, Cottingham, HU16 5QS- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Customer Team Leader

    5 months ago

    Farnley and Wortley, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Low Moorside, Leeds, LS12 5EA- Pay: £13.32 per hour- Contract: 25 hours per week + regular overtime Permanent Part time contract- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Customer Care Team Leader

    2 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Origin Recruitment Full time

    German Customer Care Team Leader OpportunityOrigin Recruitment is seeking a highly skilled German speaking Customer Care Team Leader to join their team in St Neots, Cambridgeshire. This is a permanent position with a competitive salary of £30,500 per annum, plus benefits.About the RoleThe successful candidate will be responsible for leading a team of...

  • Customer Care Team Leader

    2 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Origin Recruitment Full time

    German Customer Care Team Leader OpportunityOrigin Recruitment is seeking a highly skilled German speaking Customer Care Team Leader to join their team in St Neots, Cambridgeshire. This is a permanent position with a competitive salary of £30,500 per annum, plus benefits.About the RoleThe successful candidate will be responsible for leading a team of...

  • Customer Advisor

    5 months ago

    Meir, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 27 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Meir Park** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    5 months ago

    Meir, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Meir Park** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Care Team Leader

    2 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Lifeplus Full time

    German Speaking Customer Care Team LeaderAt Lifeplus, we're committed to helping millions of people unlock their wellbeing potential. As a German speaking Customer Care Team Leader, you'll play a key role in delivering exceptional customer service to our network of associates.Our Customer Care Team Leaders motivate and support a team of administrators to...

  • Customer Team Leader

    5 months ago

    Peterhead South and Cruden, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Station Road, Mintlaw, AB42 5EE- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    5 months ago

    Peterhead South and Cruden, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Kinmundy Road, Peterhead, AB42 2AE- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.- Full, paid training provided- - You must be...

  • Customer Care Team Leader

    2 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Lifeplus Full time

    German Speaking Customer Care Team LeaderAt Lifeplus, we're dedicated to helping millions of people unlock their wellness potential. As a German speaking Customer Care Team Leader, you'll play a vital role in delivering exceptional customer service to our network of associates.Job Purpose: Our Customer Care Team Leaders are passionate about Lifeplus products...

  • Customer Care Team Leader

    3 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Lifeplus Full time

    German Speaking Customer Care Team LeaderAt Lifeplus, we're committed to helping millions of people unlock their wellbeing potential. As a German speaking Customer Care Team Leader, you'll play a key role in delivering exceptional customer service to our network of associates.Job Purpose: Our Customer Care Team Leaders are passionate about Lifeplus products...

  • Customer Care Team Leader

    3 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Lifeplus Full time

    German Speaking Customer Care Team LeaderAt Lifeplus, we're committed to helping millions of people unlock their wellbeing potential. As a German speaking Customer Care Team Leader, you'll play a key role in delivering exceptional customer service to our network of associates.Job Purpose: Our Customer Care Team Leaders are passionate about Lifeplus products...

  • Customer Care Team Leader

    2 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Lifeplus Full time

    German Speaking Customer Care Team LeaderAt Lifeplus, we're dedicated to helping millions of people unlock their wellness potential. As a German speaking Customer Care Team Leader, you'll play a vital role in delivering exceptional customer service to our network of associates.Job Purpose: Our Customer Care Team Leaders are passionate about Lifeplus products...

  • Customer Care Team Leader

    2 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Lifeplus Full time

    German Speaking Customer Care Team LeaderAt Lifeplus, we're committed to helping millions of people unlock their wellness potential. As a German speaking Customer Care Team Leader, you'll play a vital role in delivering exceptional customer service to our network of associates.Job Purpose: We're seeking a motivated and experienced leader to motivate and...

  • Customer Care Team Leader

    3 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Origin Recruitment Full time

    German Customer Care Team Leader OpportunityOrigin Recruitment is seeking a highly skilled German speaking Customer Care Team Leader to join their team in St Neots, Cambridgeshire. This is a full-time, permanent position with a competitive salary and benefits package.About the RoleThe successful candidate will be responsible for leading a team of Customer...

  • Customer Care Team Leader

    3 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Origin Recruitment Full time

    German Customer Care Team Leader OpportunityOrigin Recruitment is seeking a highly skilled German speaking Customer Care Team Leader to join their team in St Neots, Cambridgeshire. This is a full-time, permanent position with a competitive salary and benefits package.About the RoleThe successful candidate will be responsible for leading a team of Customer...

  • Customer Team Leader

    4 weeks ago

    Lamlash, North Ayrshire, United Kingdom Co-op Full time €13

    Closing date: 11-10-2024 Customer Team Leader Location: Main Street, Lamlash, KA27 8LX Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. This role will include work...

  • Customer Care Team Leader

    3 weeks ago

    Cambridgeshire and Peterborough, United Kingdom Origin Recruitment Full time

    German Customer Care Team Leader OpportunityOrigin Recruitment is seeking a highly skilled German speaking Customer Care Team Leader to join their team in St Neots, Cambridgeshire. This is a full-time, permanent position with a competitive salary and benefits package.Key Responsibilities:Motivate and support a team of customer care administrators to provide...