Clinical Quality Assurance Specialist
2 months ago
**Location**: Remote
**Contract Type**: Permanent
**Hours**: Full Time, 35 hours per week
**Salary**: £30,000 - £35,000 DOE
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life-changing injuries and supporting the legal and insurance industry to care for clients.
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do, and making a difference in people's lives.
The role of Clinical Quality Assurance Specialist is offered on a remote basis, with some travel to our Daventry HQ required.
**THE PURPOSE OF THE ROLE**
Using your expertise as a registered clinician, you will undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.
**WHAT YOU WILL BE DOING**
Proofread highly complex reports and provide feedback to the Associates to ensure the Quality and robustness of the final product.
Offer professional guidance to Associate Expert Witnesses with regard to their instructions and the legal process associated.
Ensure all QA processes effectively support the delivery of services to the Company's clients and customers.
Work with and assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
Provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
Assist in the provision of mentoring Associate Expert Witnesses within the remit of your role, as identified by the Head of Medico-Legal.
Provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by the Head of Medico-Legal.
Provide support to Bush & Co Reports Team, as identified by the Head of Business Operations.
**SKILLS AND EXPERIENCE REQUIRED**
Strong background in healthcare. With experience of care package provision and individuals with long-term health needs.
Clinical qualification (degree advantageous, minimum 10 years post-registration): for example, Nurse, Occupational Therapist, Physiotherapist.
Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports.
Strong attention to detail and ability to focus.
Ability to react to frequently changing time scales.
Ability to identify the medico-legal aspects of the claim cycle.
IT skills - outlook, word, excel.
Organisational skills.
Leadership skills.
Line management experience is advantageous but not essential.
Knowledge of the personal injury, clinical negligence sector
**PERSONAL ATTRIBUTES**
Rigorous, evidence-based professional, with keen attention to detail
Hardworking
Driven to deliver outstanding customer service.
Approachable, supportive & helpful
Unified working across internal departments to deliver the service, Operations, Finance, CM's, Governance
Curious to find new ways to support stakeholders.
Passionate to keep our injured clients at the centre of everything we do.
Knowledgeable
Confident communicator orally & in writing
Strong attention to detail
Integrity
Resilient
You may also have experience in the following: Compliance Manager, Governance Officer, Quality Manager, Compliance Assistant, QA Specialist, Compliance Specialist, QA Officer, Compliance Associate, Governance Support Officer, Project Support Officer, Healthcare, etc.
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