Hotel Receptionist

2 weeks ago

Torquay, United Kingdom TLH Leisure Resort Full time

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Hotel Receptionist, you will be responsible for providing exceptional front-of-house service with a high level of courtesy and professionalism providing a relaxing environment where guests feel refreshed and revived and look forward to repeating the holiday experience.

**Your responsibilities will include**:

- Greeting guests and customers warmly, creating an instantly positive first point of contact experience. Representing the business with a positive attitude and professional approach
- Providing customer support and use of resources and product knowledge to assist customers’ queries
- Taking and directing calls, managing reception daily diaries and hotel information
- Taking reservations and managing room bookings, including the rooms door card system
- Maintaining good reception and conference diary updates, for meetings and conferences
- Maintaining front door security and reporting
- Putting through the sale of items from Hotel bars and Restaurant
- Cleaning, organising, and maintaining the reception work area

**Our values - STARS**
- **Service** - Being the welcoming face of TLH when our guests arrive, you will deliver an exceptional guest experience demonstrating excellent interpersonal and organisation skills.
- **Teamwork** - Working closely with other members of the TLH team, such as the Duty Manager and Porters, supporting each other to create a seamless check-in and checkout process
- **Attitude **- A friendly and welcoming attitude with the ability and confidence to help implement and embrace ongoing enhancements to the guest reception experience. Enjoy working with people and aspire to provide the very best service to guests at all times.
- **Respect **- Being respectful to guests and other members of the TLH team and being able to recognise individual identities.
- **Safe and Sustainable** - Ensuring safe working practices are maintained and health and safety standards are adhered to.

**What we have to offer**:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave

**Hours and Rate of pay**:
This is a full-time permanent role of 37.5 hours over 5 days, requiring weekend availability. Early shifts start from 7.30 am and late shifts finish at 10:30 pm.

Hourly Rate: £10.42 per hour - Aged 19+ (£9.50 per hour for ages 16-18)

**About TLH Leisure Resort**

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£10.42 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- Weekend availability

Work Location: In person

  • Hotel Receptionist

    3 months ago

    Torquay, United Kingdom Livermead House Hotel Full time

    Hotel Receptionist required, Reception experience preferred but not essential as full training will be provided. Meals are provided whilst on duty. Full training is provided. 28 days paid holiday is provided and part of your contract of employment. Please contact us to arrange an interview as soon as possible. Work Remotely - No **Job Types**:...

  • Hotel Receptionist

    2 weeks ago

    Torquay, United Kingdom Tor Park Hotel Full time

    Are you an organised and friendly individual with excellent communication skills? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a receptionist at the Tor Park Hotel in Torquay. As the first point of contact for our guests, you will play a crucial role in ensuring their stay...

  • Hotel Receptionist

    3 weeks ago

    Torquay, United Kingdom The Osborne Hotel Full time

    An exciting opportunity for a confident and motivated receptionist with a passion for hospitality to work within a highly recognised 4-star hotel in Torquay. This job role covers working on weekends, bank/summer holidays, etc. It consists of two shifts 7:30am - 3:30pm & 3:00pm - 11:00pm. Shifts rotate to fit everyone fairly. Rate of pay is...

  • Hotel Receptionist

    2 weeks ago

    Torquay, United Kingdom Tor Park Hotel Full time

    Are you an organised and friendly individual with excellent communication skills? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a receptionist at the Tor Park Hotel in Torquay. As the first point of contact for our guests, you will play a crucial role in ensuring their stay...

  • Hotel Receptionist

    3 weeks ago

    Torquay, United Kingdom Livermead House Hotel Full time

    Hotel Receptionist required. We will consider part time applicants who can job share. The shifts will include early, evening and at weekends. Meals are provided whilst on duty. Full training is provided. 28 days paid holiday is provided and part of your contract of employment. Please contact us to arrange an interview as soon as possible. Work...

  • Hotel Receptionist

    3 weeks ago

    Torquay, United Kingdom Powis Hotels - Riviera Hotel Full time

    The Riviera Hotel is a family owned 145 bedroom coaching hotel (soon to be 186 bedrooms), we are looking for a Hotel Receptionist to join our team. Duties will include checking guests in and out of the hotel, answering the phone in a courteous and professional manner, dealing with online and telephone bookings and other reception duties. The right applicant...

  • Hotel Receptionist

    4 weeks ago

    Torquay, United Kingdom Powis Hotels - Riviera Hotel Full time

    The Riviera Hotel is a family owned 189 bedroom coaching hotel, we are looking for a Hotel Receptionist to join our team. Duties will include checking guests in and out of the hotel, answering the phone in a courteous and professional manner, dealing with online and telephone bookings and other reception duties. The right applicant must have excellent IT...

  • Hotel Receptionist

    3 weeks ago

    Torquay, United Kingdom Lincombe Hall Hotel Full time

    Lincombe Hall is a family owned 44 bedroom, 4 star hotel close to Torquay town centre which has undergone extensive refurbishment and investment over the last 2 years. We are looking for experienced Hotel Receptionists to join the team and the role will include covering both out hotel reception and spa reception desks. Rezlynx/Guestline experience is...

  • Hotel Receptionist

    2 weeks ago

    Torquay, Torbay, United Kingdom Powis Hotels - Riviera Hotel Full time

    The Riviera Hotel is a family owned 189 bedroom coaching hotel, we are looking for a Hotel Receptionist to join our team. Duties will include checking guests in and out of the hotel, answering the phone in a courteous and professional manner, dealing with online and telephone bookings and other reception duties.The right applicant must have excellent IT and...

  • Hotel Receptionist

    2 weeks ago

    Torquay, Torbay, United Kingdom Lincombe Hall Hotel Full time

    Lincombe Hall is a family owned 44 bedroom, 4 star hotel close to Torquay town centre which has undergone extensive refurbishment and investment over the last 2 years.We are looking for experienced Hotel Receptionists to join the team and the role will include covering both out hotel reception and spa reception desks.Rezlynx/Guestline experience is essential...

  • Hotel Receptionist

    2 weeks ago

    Torquay, Torbay, United Kingdom The Osborne Hotel Full time

    An exciting opportunity for a confident and motivated receptionist with a passion for hospitality to work within a highly recognised 4-star hotel in Torquay.This job role covers working on weekends, bank/summer holidays, etc. It consists of two shifts 7:30am - 3:30pm & 3:00pm - 11:00pm. Shifts rotate to fit everyone fairly.Rate of pay is competitive.Job...

  • Hotel Receptionist

    4 weeks ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel Receptionist

    1 week ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel Receptionist

    3 weeks ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel Receptionist

    4 weeks ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel Receptionist

    2 days ago

    Torquay, United Kingdom Alfa Travel Full time

    Alfa Leisureplex Group has an opportunity for a Hotel Receptionist  to join the team at The Regina Hotel, Torquay. Hotel Receptionist working hours As a  Hotel Receptionist  you will work  35 - 40 hours per week , including weekends with an hourly rate of £12.00 – Regardless of age! Being a Hotel Receptionist: As a Hotel Receptionist...

  • Hotel Receptionist

    6 days ago

    Torquay, United Kingdom Richardson Hotels Group Full time

    **Hotel Receptionist - The Grand Hotel** Are you ready to be an outstanding ambassador and make an amazing first impression for our guests? As one of our incredible reception team, you will be responsible for greeting all of our guests and visitors with a warm and welcoming manner, whether face to face or on the phone. You will help them with any enquiries...

  • Hotel Receptionist

    7 days ago

    Torquay, United Kingdom Hampton by Hilton Torquay Harbour Full time

    Are you passionate about customer service? We are looking for an enthusiastic Hotel Receptionist\Guest Services Assistant with a passion for making people smile! Your role will be to take responsibility for the delivery of the best service possible to our guests. You will take pride and ownership in the guest journey from the point of booking, to checkout &...

  • Hotel Receptionist

    3 weeks ago

    Torquay, United Kingdom Hampton by Hilton Torquay Harbour Full time

    Are you passionate about customer service? We are looking for an enthusiastic Hotel Receptionist\Guest Services Assistant with a passion for making people smile! Your role will be to take responsibility for the delivery of the best service possible to our guests. You will take pride and ownership in the guest journey from the point of booking, to checkout &...

  • Hotel Receptionist

    2 weeks ago

    Torquay, United Kingdom TLH Leisure Resort Full time

    It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it. As a Hotel Receptionist, you will be responsible for providing...