UX Research Specialist

4 months ago

Eastleigh, United Kingdom B&Q Full time

**About the role**

**UX Research Specialist**
**up to £45,000.00 pa + Bonus + Pension + BUPA + ShareSave + 6.6 weeks holiday + hybrid working
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a **UX Research Specialist** and you’ll be a big part of this.

As a B&Q UX Research Specialist, you will use your curiosity, empathy and interpretive skills in the delivery of research solutions for a number of digital services, products and features. You will be responsible for managing the end-to-end delivery of research, identifying key insights that will be used to inform the design and strategic direction. With a wide and interesting remit, there is the opportunity to work on propositions, services and products from conception through to feature and component delivery.

You will be a part of a multi-disciplined team, working particularly closely with designers and product owners to support them in identifying a need for and in understating the output of research, in order to deliver innovative and high crafted experiences to our customers.

**Key responsibilities**

As UX Research Specialist you will:

- Identify when research would be valuable, setting objectives, and advising what methodology would be most appropriate for the needs of the project
- Translate observations into digestible, valuable, actionable insights
- Participate in knowledge sharing between research team members, drive consolidation of insights and building of a shared knowledge bank
- Synthesis existing research from a variety of sources, for clear next steps and new lines of enquiry
- Suggest new research areas where richer insight about trends and behaviours could be valuable
- Be the gatekeeper of the products you and your team work on, and accountable for the experience / design and how it relates research findings

**Required skills & experience**

To be successful in role you will be able to:

- Take ownership and responsibility for your work
- Be a self-starter who identifies opportunities and potential problems
- Adapt and flourish in a rapidly changing environment
- Have excellent attention to detail
- Be inquisitive and eager to continuously improve and learn, staying up to date with new technologies, industry and design trends
- Naturally collaborate and be curious, happy to challenge established thinking and promote new ideas
- Be a strong storyteller and presenter, keen to represent your own thinking
- Give and receive quality feedback in equal measures
- Be strategic and systematic when navigating ambiguity
- Work collaboratively with inter-disciplinary teams, supporting through research, in the development of crafted, valuable customer experiences
- Be comfortable in customer-facing interview scenarios
- Turn preliminary feedback around quickly, with deeper-dive insights as a follow-up
- Challenge established perspectives and approaches with sound insights backed up by factual examples
- Support through the design process, collaborating with designers, helping them to resonate with identified customer problems and needs
- Participate in and contribute to design critiques and post project reviews
- Contribute to a culture of innovation by sharing new technologies and industry design trends
- Be a voice and champion for the value of research and Design Research best practice, encourage the product and research teams to try new approaches and ways of doing things

You will have experience with:

- Reviewing / interpreting web analytics data to inform design decisions
- Working in an Agile multidisciplinary delivery team
- Practicing hypothesis driven design
- Online research tools and video editing software
- Using prototyping, testing and documenting tools
- A recognised degree qualification in design, psychology, HCI, market research or similar

**What's in it for me?**

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities**. **You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more

  • UX Researcher Specialist

    3 months ago

    Store Support Office (SSO) - B&Q House Chestnut Avenue Eastleigh, Hampshire SO53 3LE England, United Kingdom B&Q Remote Work Freelance Full time

    About the role6 month FTCUp to £65,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working (3 days per week in the office)Southampton, Store Support OfficeWe believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes...

  • Compliance and Maintenance Manager

    21 hours ago

    Eastleigh, Hampshire, United Kingdom UK Research and Innovation Full time

    {"title": "Compliance and Maintenance Manager", "description": "Job SummaryWe are seeking a highly skilled Compliance and Maintenance Manager to join our team at the Science and Technology Facilities Council (STFC).The successful candidate will be responsible for the comprehensive management of statutory maintenance tasks, ensuring that tasks are prioritised...

  • Compliance and Maintenance Manager

    24 hours ago

    Eastleigh, Hampshire, United Kingdom UK Research and Innovation Full time

    {"title": "Compliance and Maintenance Manager", "description": "Job SummaryWe are seeking a highly skilled Compliance and Maintenance Manager to join our team at the Science and Technology Facilities Council (STFC).The successful candidate will be responsible for the comprehensive management of statutory maintenance tasks, ensuring that tasks are prioritised...

  • Hses Specialist

    3 months ago

    Eastleigh, United Kingdom Lloyd's Register Full time

    **About us** We are professional, agile, and our goal is to Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation...

  • Auditor - Technical Accounting Specialist

    5 days ago

    Eastleigh, Hampshire, United Kingdom Austin Rose Associates Full time

    Technical Accounting Specialist OpportunityWe are seeking a technically focused Senior Accountant or Auditor to join our team in a more advisory role. This position offers the chance to add real value to the end of the audit process by implementing technical recommendations from the audit division.Our client believes in enhancing the team's knowledge of the...

  • Auditor - Technical Accounting Specialist

    5 days ago

    Eastleigh, Hampshire, United Kingdom Austin Rose Associates Full time

    Technical Accounting Specialist OpportunityWe are seeking a technically focused Senior Accountant or Auditor to join our team in a more advisory role. This position offers the chance to add real value to the end of the audit process by implementing technical recommendations from the audit division.Our client believes in enhancing the team's knowledge of the...

  • Project Quantity Surveyor

    2 weeks ago

    Eastleigh, Hampshire, United Kingdom ZipRecruiter Full time

    Job Summary:We are seeking a skilled Quantity Surveyor to join our specialist civils and utilities commercial team working on the construction of a brand-new laser facility in the UK.About the Project:The redevelopment of the Central Laser Facility (CLF) will significantly enhance its research capabilities. This state-of-the-art facility will house the new...

  • Community Engagement Specialist

    1 week ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and dynamic Community Development Officer to join our team at Abri. As a key member of our community investment projects, you will play a vital role in empowering communities and improving the lives of those within them.This part-time position offers 24 hours per week on a 12-month fixed-term contract. You will...

  • Community Engagement Specialist

    1 week ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and dynamic Community Development Officer to join our team at Abri. As a key member of our community investment projects, you will play a vital role in empowering communities and improving the lives of those within them.This part-time position offers 24 hours per week on a 12-month fixed-term contract. You will...

  • Supply Chain Specialist

    3 months ago

    Eastleigh, United Kingdom TentBox Full time

    **Job Overview**: As a Supply Chain Specialist, you will play a crucial role in managing our supplier relationships, sourcing products, negotiating, and optimising our purchasing processes. Your expertise in supply chain management will be essential in ensuring the efficiency, reliability, and cost-effectiveness of our supply chain operations. You will work...

  • Laser Beam Transport Specialist

    5 days ago

    Eastleigh, Hampshire, United Kingdom Science and Technology Facilities Council (STFC) Full time

    {"h1":{"text":"Laser and Beam Transport Scientist - Vulcan"}},At the Science and Technology Facilities Council (STFC), we are seeking a skilled Laser and Beam Transport Scientist to join our team at the Rutherford Appleton Laboratory in Oxfordshire. This exciting opportunity exists to work on the Vulcan high power laser facility, a globally leading laser...

  • Laser Beam Transport Specialist

    5 days ago

    Eastleigh, Hampshire, United Kingdom Science and Technology Facilities Council (STFC) Full time

    {"h1":{"text":"Laser and Beam Transport Scientist - Vulcan"}},At the Science and Technology Facilities Council (STFC), we are seeking a skilled Laser and Beam Transport Scientist to join our team at the Rutherford Appleton Laboratory in Oxfordshire. This exciting opportunity exists to work on the Vulcan high power laser facility, a globally leading laser...

  • Community Engagement Specialist

    3 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the Role:We are seeking a highly motivated and experienced Community Development Officer to join our team at Abri. As a Community Development Officer, you will play a key role in developing and delivering sustainable community plans that have a real impact on the lives of our residents.Key Responsibilities:Develop, coordinate and deliver community...

  • Community Development Specialist

    3 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and dynamic Community Development Officer to join our team at Abri. As a key member of our community investment team, you will play a crucial role in developing and delivering sustainable community plans that drive social value and maximize value for money.Key ResponsibilitiesDevelop, coordinate, and deliver...

  • Community Development Specialist

    3 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and experienced Community Development Officer to join our team at Abri. As a key member of our community investment team, you will play a vital role in developing and delivering sustainable community plans that drive social value and maximize value for money.Key ResponsibilitiesDevelop, coordinate, and deliver...

  • Community Engagement Specialist

    2 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and experienced Community Development Officer to join our team at Abri. As a Community Development Officer, you will play a key role in developing and delivering sustainable community plans that have a real impact on the lives of our residents.Key ResponsibilitiesDevelop, coordinate and deliver community plans...

  • Community Engagement Specialist

    2 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and experienced Community Development Officer to join our team at Abri. As a Community Development Officer, you will play a key role in developing and delivering sustainable community plans that have a real impact on the lives of our residents.Key ResponsibilitiesDevelop, coordinate and deliver community plans...

  • Community Engagement Specialist

    2 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and experienced Community Development Officer to join our team at Abri. As a Community Development Officer, you will play a key role in developing and delivering sustainable community plans that have a real impact on the lives of our residents.Key ResponsibilitiesDevelop, coordinate and deliver community plans...

  • Community Engagement Specialist

    2 weeks ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a highly motivated and experienced Community Development Officer to join our team at Abri. As a Community Development Officer, you will play a key role in developing and delivering sustainable community plans that have a real impact on the lives of our residents.Key ResponsibilitiesDevelop, coordinate and deliver community plans...

  • Community Engagement Specialist

    4 days ago

    Eastleigh, Hampshire, United Kingdom Abri Full time

    About the RoleWe are seeking a dynamic and self-motivated Community Development Officer to join our team at Abri. As a key member of our community investment team, you will play a crucial role in developing and delivering sustainable community plans that make a real difference in the lives of our residents.This is a part-time role, offering 24 hours per week...