Customer Service Team Member

4 months ago


Newcastle upon Tyne, United Kingdom ThingCo Limited Full time

**About the company**

ThingCo is an award-winning top 100 insurtech company, providing telematics products and services to the motor insurance industry. Having built a state-of-the-art telematics platform using the latest Amazon Web Services IoT serverless technology, everything ThingCo undertakes contributes to making our roads safer.

Utilising ThingCo’s device “Theo”, expertise and tailored risk management tools, partners can both reduce the risk of their customers having an accident and if they do, reduce the potential severity.

ThingCo’s customers include some of the best-known brands in the insurance world both in the UK and overseas.

**About the job**

We are looking for an individual with high energy and a great attitude for work.

The right person for the job will be enthusiastic and able to adapt to change quickly

Key skills for the job are exceptional communication skills both written and verbal and someone who can fulfil tasks to the best of their ability.

This role would be a customer service-based role communicating with our partners and their customers.

The role would be very hands-on and would require someone who works well in a fast-paced environment.

**What is in it for you?**
- Be part of an exciting growing company with huge potential to progress
- Competitive salary
- Recreational break out zone
- Opportunity to work remotely two days a week
- No weekend or evening work

**Your responsibilities would also include**:

- Responding to queries from end-user customers relating to ThingCo products and services
- Communicating with B2B partners on end-user queries
- Completing manual tasks within ThingCo accident risk management processes
- Ensuring tasks are actioned within SLA, achieve KPIs, follow procedures & policies and are performed to a high standard
- **Key skills needed**:

- A team player
- Excellent attention to detail
- Flexible and enthusiastic to help with other tasks around the company
- Ability to work effectively and communicate with colleagues at all levels
- Identify and proactively resolve issues
- Microsoft Office skills
- Trustworthy

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,000.00 per year

Work remotely two days a week
- Yes

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE12


  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** - Location: Great North Road, Wideopen, Newcastle Upon Tyne, NE13 6LX- Pay: £10.90 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Member

    3 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** - Location: Oakfield Road, Whickham, NE16 5BY- Pay: £12.00 per hour- Contract: 21 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.- Full, paid training provided- -...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** - Location: 112 Newton Road, Newcastle Upon Tyne, NE7 7HN- Pay: £12 per hour- Contract: 12 hours per week + regular overtime, Permanent Part time contract- Working pattern: Shifts will fall between 4pm and 10pm including weekends, to be discussed at interview- Full, paid training provided- - We’re looking for Customer Team Members...

  • Waiting Team Member

    4 months ago


    Stratford-upon-Avon, United Kingdom Bistrot Pierre - Midlands Team Member Full time

    Why should you join our team?We currently have a wonderfulopportunity to join our dynamic team as a Waiting Team Member.Every member of our Bistrot team plays an integral part in delivering the bestpossible experience for our guests. We pride ourselves on our welcoming andinclusive environment for our employees to excel and develop in their roles.We also...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: Derwent Street, Chopwell, Newcastle Upon Tyne, NE17 7HS Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 10:00pm and weekends, to be discussed at interview Full...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: Dewhurst Terrace, Sunniside, Newcastle Upon Tyne, NE16 5LP Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, 3 month temporary contract, part time Working pattern: 3 varied shifts over 5 days including early mornings (5:45am), afternoons, late evenings (store closing) and weekends,...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 1 Cedar Road, Newcastle Upon Tyne, NE4 9XU Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 1 Cedar Road, Newcastle Upon Tyne, NE4 9XU Pay: £10.90 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...

  • Customer Team Member

    3 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 112 Newton Road, High Heaton, Newcastle Upon Tyne, NE7 7HN Pay: £10.90 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    3 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 20 The Leazes, Burnopfield, Newcastle Upon Tyne, NE16 6HR Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, 6 month temporary contract, part time Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 15 Broadway, Ponteland, Newcastle Upon Tyne, NE20 9PW Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: Oakfield Road, Whickham, NE16 5BY Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    3 months ago


    Newcastle upon Tyne, United Kingdom Co-op Full time

    Working pattern: 3 to 4 out of 7 varied shifts including early mornings from 6.30am (store opening), afternoons, late evenings to 10pm (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We’re looking for Customer Team Members to join our team...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: Oakfield Road, Whickham, NE16 5BY Pay: £10.90 per hour + great benefits Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...

  • Customer Team Member

    3 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 31 Market Street, Newcastle Upon Tyne, NE1 6JE Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, part time, permanent. Working pattern: 4 Varied shifts over 7 days, including early mornings, afternoons, late evenings and weekends, to be discussed at interview. Full training...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: Great North Road, Wideopen, Newcastle Upon Tyne, NE13 6LX Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    4 months ago


    Newcastle upon Tyne, United Kingdom Coop Full time

    **Customer Team Member** Location: 15 Broadway, Ponteland, Newcastle Upon Tyne, NE20 9PW Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training given As a...


  • Newcastle upon Tyne, United Kingdom AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) Full time

    Overview: **Customer Service Advisor - FULL TIME- HYBRID WORKING**: - ** Salary from £22,500 to £24,000** per annum - ** £250 towards Driving Lessons** for you, your partner, and dependents - ** Up to 25 days holiday** plus bank holidays, buy/sell up to 5 days holiday As a Customer Service Advisor, you will answer customer queries whilst contributing to...

  • Team Member, Greggs

    4 months ago


    Newcastle upon Tyne, United Kingdom Shell Service Station- Newcastle Airport , Newcastle upon Tyne NE13 8BZ Full time

    **Team Member - Greggs** - Shell Service Station - Newcastle Airport, Newcastle upon Tyne NE13 8BZ Team Members are the face and voice of our organisation, engaging with our customers and offering a fantastic shopping experience no matter what time of day. This means a passion for delivering fast and friendly service, pride in preparing our much loved...

  • Team Member, Greggs

    4 months ago


    Newcastle upon Tyne, United Kingdom Shell Service Station- Newcastle Airport , Newcastle upon Tyne NE13 8BZ Full time

    **Team Member - Greggs** - Shell Service Station - Newcastle Airport, Newcastle upon Tyne NE13 8BZ Team Members are the face and voice of our organisation, engaging with our customers and offering a fantastic shopping experience no matter what time of day. This means a passion for delivering fast and friendly service, pride in preparing our much loved...