Intraday Co-ordinator

**Overview**

Yu Smart is a Metering Equipment Manager within the Energy Sector delivering smart meter and EV charge-point installation services. Yu Smart are looking for a Intraday Co-ordinator to join our brand new, innovative business. This is a great opportunity to work for a small but forward-thinking business that has major growth plans, at an exciting time in its evolution.

**What We Need from Yü**
- Understanding of SMETS2 products and the metering industry.
- To work closely with customers, field operatives and energy suppliers and be able to build a good rapport with a range of people.
- To manage day-to-day operations of the field operatives including work allocation, delivery of customer expectations and jobs outcomes.
- The ability to record information with a high degree of accuracy.
- Able to work with multiple requests simultaneously and complete each task accurately and efficiently.
- To take responsibility for maintaining an appropriate level of knowledge and seeking assistance from your line manager and/or colleagues where required.

**About Yü**
- Ability to work as part of a small team and support colleagues with their workload and to be proactive in identifying when colleagues may need additional support and offer this support.
- Be friendly and willing to join a like-minded team to create a culture of business and personal development.
- Offer excellent customer service and have a friendly, approachable manner at all times.
- Being a team player who is willing to go the extra mile for their colleagues and business.
- Great communication skills - you’re at ease building rapport and listening to customers.
- A confident attitude with the ability to convert a possible rejection into a positive outcome.

**Relevant Qualifications / Experience**:

- Excellent communication skills, both written and verbal.
- Basic computer skills, as well as an excellent telephone manner
- Exceptional organisational skills particularly in time and diary management

**Desirable**:

- Experience of the Utilities industry would be beneficial but is not essential.

**Yü Come First**

We have a wide range of benefits for our employees including:

- 24 days annual leave + bank holidays
- Bonus scheme
- Pension
- Annual leave purchase
- Training and development opportunities
- Employee perks and support
- Recognition and reward
- Plus, many more

**Salary**: £21,000.00 per year

Schedule:

- 8 hour shift

Work Location: Hybrid remote in BOLTON, BL1 4AG