Audio Typist

**previous applicants need not apply**

**Hours**: 37.5 hours per week

Flexible hours will be considered - full time, part time, evenings and weekends. Working from home, GWH and/or from our Marlborough base at Savernake.

We are looking for experienced Audio Typists to join ourMedical Specialties Secretarial Team who can work effectively using their own initiative, as well as being part of a team.

You will be required to assist in providing an efficient quality typing service for clinical correspondence, thus supporting clinical staff in delivering excellent patient care. This will include responsibility for typing clinical correspondence for all specialties within the Division, and supporting the medical secretaries with other administrative duties such as filing and data entry.

Audio Typing and Administration

Type clinic and results letters and other patient related documentation within the agreed timescales using audio typing skills.

File test results and loose histories regularly and accurately as appropriate, following Trust policies on Information Governance and patient confidentiality.

Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (‘Case note tracking’ and ‘Filing in Case notes’).

Follow Trust and departmental processes and contribute to their design and development as required.

Monitor the e-Referral Service electronic GP referrals printing and downloading new referrals in order that they enter the clinical triage system and logging their acceptance accurately.

Maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently, including regular usage of Medway patient administration system and understanding the Referral to Treatment pathway.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

Ensure accurate and complete input of all patient information, including clinical information and results.

Ensure that all work leaving the department is of the highest quality in terms of presentation and layout.

Participate in audit as instructed by the Line Manager.

Participate in regular meetings and be actively involved in generating ideas for service improvement.

Full duties can be found on the attached JD.