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Supporter Engagement Adviser
2 months ago
Job description
**£32,000 per annum**
**Permanent**
**Part home/Part office (London) based**
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Adviser.
You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.
You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team, and you’ll be a proactive problem solver with the ability see cases through to a successful resolution.
This role comes with the internal job title of ‘Supporter Care Assistant’ and you will be a key part of the Supporter Care team.
**Closing date: 8am, Monday 11 December 2023.**
**Interview date: Wednesday 10 or Thursday 11 January 2024 **via video conferencing (MS Teams).
**In return, we offer**:
- excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
- outstanding training and learning opportunities and the support to flourish in your role
- impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
- an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
- the opportunity to work in a leading children’s organisation making a difference to children around the world
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. **We will happily discuss other flexible options to suit your circumstances.**
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
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