Energy Bureau Executive
6 months ago
We’re Landsec
- Sustainable places. Connecting communities. Realising potential. We live by these principles to create great experiences for people, now and in the future.- We create places that make a lasting positive contribution to our communities and our planet. We bring people together, forming connections with each other and the spaces we create. And we provide our customers, partners and people with a platform to realise their full potential.- Having a diverse workforce at all levels will empower us to make better decisions. We know that employing a diverse mix of people makes us a stronger and more sustainable business and one that reflects the diverse society around us. That’s why we encourage people from all backgrounds to apply._
Purpose of Role
The role supports the Energy team at Landsec by providing administration and smooth functioning of the day to day activities. Key areas of the role: Management of Utilities (Electricity, Gas and Water), monitoring Energy Team inbox and managing utility related queries, Liaising with utility suppliers, debt collection agencies and consultants, processing and preparing incoming supplier invoices. Effective energy and carbon management is becoming increasingly important with the added complexity of company systems and environmental legislation and this role will help support Landsec achieve its Sustainability Targets.
**Job Description**:
- Monitoring and managing of Energy Team mailbox
- First point of contact for credit control / account enquiries internal and external customers
- Co-ordinate payments for utilities for void units, liaising with the appropriate teams
- Completing Change of Tenancy requests, using finance systems and liaising with the appropriate teams
- Supporting Energy Analysts in Change of Tenancy’s / New connections/ meter disconnection processes
- Dealing with general utility invoice queries - from both internal and external customers
- Managing the paper / electronic utility invoices in the department
- Process and prepare incoming supplier invoices for weekly payment runs
- Provide remittance advice notes to utility suppliers
- Process cheques/monies received in conjunction with the Finance Department
- Validation and input of monthly meter readings received from site (Operations Team/ Facilities management) ensuring data within the system is accurate
- Collating and preparing Half hourly consumption data for the team
- Assist Energy Analysts, Sustainability Managers and Operation Teams with meter read enquiries if meter data is missing or data integrity is challenged as necessary
- Tracking queries for data issues with internal and external providers
- Liaising where appropriate with Energy Analysts/ Sustainability Managers/ Operation Teams/ Finance for utility related enquiries
- Supporting Energy Analysts with preparation of cost and consumption reports for occupiers
- Supporting Energy Analysts/ Billings Team with preparing Completion Statements using Optima Energy systems
- Assisting with the recoverable invoice process as directed
- Any other duties as directed by the Energy Bureau Manager or Energy Bureau Team seniors
Key Competencies
Essential
- Problem solving
- Proactiveness
- Organised
- Time management
- Accountability and ownership
- Teamwork
- Relationship building
- Excellent verbal and written communication
- Clear, concise and polite telephone manner
- Attention to detail
- Ability to work under pressure
Desirable
- Influencing skills
- Adaptability
- Balanced logic/creative ability
- Priority setting
Knowledge, experience and qualifications
Essential
- Relevant experience with utilities and suppliers
- Genuine interest in Energy and Sustainability
- Standard Microsoft Office skills; Microsoft Outlook, Word, Excel and PowerPoint etc
Desirable
- Tenant on-charging experience
- Previous property company experience
- Optima Energy Experience
**Salary**: Up to £30,000 per annum depending on experience
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Energy Bureau Executive
6 months ago
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