HR Operations Coordinator- Portuguese Speaking

3 weeks ago

Leeds, United Kingdom Burberry Full time

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

**JOB PURPOSE**:
The HR Operations Coordinator is a key role within Tier 2 of the HR Operations Team. Responsible for the completion of employee lifecycle processes and resolution of HR queries triaged by the Tier 1 HR Service Desk Team. This role requires strong attention to detail, a background in delivering excellent customer service, and a proactive approach to their role.

As an HR Operations Coordinator, you will be expected to work at pace utilising your superb organisational and time management skills to support a the business with an accurate and professional HR administration service across the end to end employee lifecycle (joiners, movers, leavers,, employee changes, leave of absence, employee status regarding right to work in the UK and other ad hoc requests)

The HR Operations Coordinator will demonstrate creativity in working with the wider team to identify and implement solutions to continuously enhance how we operate. The role works in partnership with the wider HR function (including Payroll, in-country HR Business Partners, Reward Operations, and Employee Relations) to ensure that a consistent HR service is provided to our colleagues.

**RESPONSIBILITIES**:

- Responsible for the majority of employee lifecycle HR administration - this includes contract generation, new hire input, contract changes, and leavers
- Resolve HR queries escalated via the HR Service Desk Team - these include complex employee lifecycle (hire to retire), time to pay queries as well as simple Employee Relations support
- Work closely with Employee Relations and HR Business Partners to provide simple HR guidance and support with consideration of internal policy and local employment legislation
- Create documentation in support of the disciplinary process
- Ensure colleague queries and tasks are resolved in timely manner
- Utilises continuous improvement mindset to innovate our working practices to enhance the support we offer to the business
- Respond positively to escalations and complaints to ensure excellent customer service is consistently delivered
- Use HR data to identify emerging trends and potential opportunities to enhance service delivery and customer experience
- Support with simple reward administration during key annual activities
- Support the training and upskilling of the HR Service Desk Advisors
- Act as the escalation point for managers
- Support with ad-hoc projects and other duties where required

**PERSONAL PROFILE**:

- Able to speak fluent Portuguese
- Ability to manage own workload against changing priorities
- Excellent customer service skills
- Works well under pressure and with the ability to meet tight deadlines
- Strong attention to detail
- Computer literate - MS Word, Office, Teams
- Thrives on making recommendations that provide solutions and efficiencies and presenting proposals at team meetings.
- Excellent communication skills, both verbal and written. With the ability to listen and connect with the ability to listen and connect with the customer.
- Has the ability to say ’no‘ positively.
- Use acquired experience/ knowledge for relationship building and training.
- Availability to work on broader level projects.
- CIPD desirable.
- Experience using an HRIS or equivalent
- Experience working in a HR service delivery role (preferred but not essential)

  • Business Development Executive

    2 weeks ago

    Leeds, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Portuguese Speaking Business Development Executive. This is a fantastic opportunity to join an innovative company, who are based in Leeds, Yorkshire Key Responsibilities: Development new business opportunities within the Portuguese speaking region. Update database with...

  • Business Development Executive

    2 weeks ago

    Leeds, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Portuguese Speaking Business Development Executive. This is a fantastic opportunity to join an innovative company, who are based in Leeds, Yorkshire Key Responsibilities:Development new business opportunities within the Portuguese speaking region. Update database with customer...

  • Business Development Executive

    2 weeks ago

    Leeds, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Portuguese Speaking Business Development Executive. This is a fantastic opportunity to join an innovative company, who are based in Leeds, Yorkshire Key Responsibilities:Development new business opportunities within the Portuguese speaking region. Update database with customer...

  • Business Development Executive

    2 weeks ago

    Leeds, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Portuguese Speaking Business Development Executive. This is a fantastic opportunity to join an innovative company, who are based in Leeds, Yorkshire Key Responsibilities: Development new business opportunities within the Portuguese speaking region. Update database with...

  • Business Development Executive

    2 weeks ago

    Leeds, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Portuguese Speaking Business Development Executive. This is a fantastic opportunity to join an innovative company, who are based in Leeds, Yorkshire Key Responsibilities: Development new business opportunities within the Portuguese speaking region. Update database with...

  • Sales Executives

    4 days ago

    Leeds, United Kingdom Euro London Appointments Full time

    Reporting to the Head of Business Development, we have 2 new opportunities within Sales/Business Development for the EMEA territory. These involve qualifying new business in the Portugal region and the Netherlands. Successful candidates will speak to a near native level, either Portuguese or Dutch. You will be expected to search for new business and revive...

  • Dutch Speaking Logistics Coordinator

    2 weeks ago

    Leeds, United Kingdom FRENCH SELECTION Full time

    FRENCH SELECTION UK Dutch Speaking Logistics Coordinator Location: London, City of London (2 days in the office/ 3 days WFH every week) Salary: we will consider every applicant's salary expectations Ref: 5424D VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 5424D ...

  • HR Coordinator- French Speaker

    1 month ago

    Leeds, United Kingdom Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • HR Coordinator

    4 weeks ago

    Leeds, United Kingdom NSPCC Full time

    Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our People team push themselves to equip and support our staff and volunteers to play the biggest part they can. Join us as a HR Coordinator and help our people do work that means everything. **What is the purpose of the HR Coordinator role?** - To provide an...

  • Dutch Speaking Customer Service Coordinator

    2 weeks ago

    Leeds, United Kingdom Chase and Holland Recruitment Ltd Full time

    **Dutch Speaking Customer Service Coordinator - Leeds - £25,000** Chase & Holland are proud to be working with a well-established manufacturing business within the Leeds area, who are looking for a proactive, focused individual to join their diverse and dedicated team as a Customer Service Coordinator. This is an excellent opportunity to join a successful...

  • HR Coordinator

    1 month ago

    Leeds, United Kingdom CLD Recruitment (Leeds) Ltd Full time

    HR Coordinator £26,000 North Leeds Must have full UK driving license and own car HR Coordinator duites: - Assist in developing and maintaining suite of standard HR forms / documentation to meet business needs. - Maintain an awareness of HR best practice. - Continuously identify and develop areas of improvement / streamlining, of HR documentation,...

  • HR Service Desk Advisor- Italian Speaking

    4 weeks ago

    Leeds, United Kingdom Burberry Full time

    This is a key role within Tier 1 of the HR Operations Team. The role is the first point of contact for employees and managers on all employment related matters. The role seeks to provide Burberry colleagues with consistent and timely resolution of their HR queries whilst demonstrating first class customer service. The HR Service Desk Advisor will work with...

  • Portuguese Interpreters Urgently Required In Leeds

    5 days ago

    Leeds, United Kingdom Language Empire Full time

    Are you looking for a Portuguese job in Leeds? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance Portuguese interpreters based in Leeds to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides...

  • HR Manager

    1 month ago

    Leeds, United Kingdom Medlock Partners Limited Full time

    HR Manager Based in Leeds City Centre Permanent Salary £38k-£42k plus excellent career development opportunities Are you HR professional keen to join a professional services business who have experienced significant growth over the last few years and strive to be the best? Are you a HR Advisor/Senior HR Advisor looking for a HR Manager position? Do you...

  • HR Coordinator

    2 weeks ago

    Leeds, United Kingdom SRM RECRUITMENT LIMITED Full time

    SRM Recruitment are partnering with a fantastic business based in Leeds to secure them a HR Coordinator to join their small HR team. This role would suit someone with exerpeince in a similar role, who has great attention to detail. This position reports into the HR Business Partner. Responsibilities: To promptly and effectively address HR queries and manage...

  • HR Coordinator

    3 days ago

    Leeds, United Kingdom Svella Connect Full time

    **About The Role**: We are looking for a HR Coordinator to be based at our Leeds site. Reporting to and directed by the HR Business Partner for Leeds, you will support the wider HR team with a multitude of HR related administration tasks and projects. **Duties**: - To act as first point of contact for all enquiries to the Human Resources team from the...

  • Business Development Manager Full-time Permanent

    2 weeks ago

    Leeds, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Portuguese Speaking Business Development Executive. Development new business opportunities within the Portuguese speaking region. Update database with customer information Communication with customers via email and telephone Fluent in Portuguese Account Manager, Business...

  • Senior HR Executive

    1 month ago

    Leeds, United Kingdom Transform Talent Limited Full time

    The HR Associate will be responsible for supporting HR Business Partner for our client & its associate companies in implementing Strategies & initiatives, including but not limited to recruitment, learning and development, employee relations, HR administration and PLM system coordination. Your new role Assist with recruitment efforts, including identifying...

  • Researcher - Brazilian Portuguese / Spanish Speakers

    2 weeks ago

    Leeds, United Kingdom Resolver Full time

    Description Position at Resolver Do you want to start a career in Threat Analysis and help protect users, global brands and social platforms from toxic, harmful and fake online content? We have a great opportunity for you here at Resolver!As a Digital Threat Researcher, you will be a member of the Threat Analyst Team which is responsible for...

  • HR Coordinator

    1 month ago

    Leeds, Leeds, United Kingdom Rockstar Games UK Full time

    At Rockstar Games, we create world-class entertainment experiences. A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most...