Field Service Engineer

2 weeks ago

Birmingham, United Kingdom Metalis Engineering Recruitment Limited Full time

**Job Title: Field Service Engineer**

Job Summary: Metalis are currently working alongside our well established client, with over 140 years as a market leader. They are looking for an experience Field Service Engineer to join their West Midlands team.

**Key Responsibilities**:

- Servicing of Electric & Diesel Driven pumping equipment and systems.
- Servicing, installation, and commissioning of centrifugal pumps.
- Fault-finding on electrical control panels.
- Alignment and installation of rotating machinery.
- Supervise or direct tradesman or contractors in these tasks.
- Train customers and other engineers on the equipment.
- Operate systems to demonstrate equipment and to analyse malfunctions.
- Interpret maintenance manuals, drawings, schematics, and wiring diagrams, and repair equipment, utilising specialist knowledge and standard test instruments and tools.
- Consult with SPP engineering personnel to resolve unusual problems in system operation and maintenance.
- Advise management regarding customer satisfaction, product performance, and suggestions for product improvements.
- Ensures equipment, local conditions and operating procedures are safe for all parties.
- Present a professional image, support, and promote brand values at all times.
- Carry out all work practices in line with the Company Health and Safety Policy.
- Ensure compliance with corporate policies and procedures In particular regarding accreditation and calibration of tolls and equipment.
- Meet high standard of cleanliness and housekeeping, including care of company vehicle.
- Completion of work task within the allotted timescales

**Qualifications and Experience**:
**Essential**:

- Relevant qualification to NVQ Level 3/4 (A-level to HNC or equivalent)) in mechanical engineering or relevant experience which shall be at least 5 years as a pump field service engineer.
- People skills, teamwork, and collaboration
- Problem solving skills
- Excellent customer service
- Commercially aware
- Excellent oral and written communication skills

**Desirable**:

- Electrical qualification will be an advantage.

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