Cancer Referral Officer

**Division**: Planned Care

**Care Group**: Cancer Services

**Band**: 3

**Salary**: £22,816 - £24,336 per annum/pro rata

**Interview Date**: Tuesday 29th August 2023

We are recruiting for an Cancer Referral Officer who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Ensure all appointments are entered correctly onto the Trusts patient information systems.

Provide daily statistics highlighting current waiting times and volume of referrals that are being booked.

Work as part of the wider team to ensure patients are being seen within the recommended Cancer Waiting Times guidance.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards “we work flexibly” as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

Work as part of the referral office team to ensure maximum usage of all outpatient appointment slots.

Call patients to inform them of appointment date and any special requirements for their appointment.

Highlight any capacity concerns with operational service teams.

Ensure all relevant information is recorded accurately on all required Trust systems.

To provide a booking service of new appointments for the cancer referral office.

Escalation to operational service teams on a daily basis, highlighting clinic capacity needs to ensure timely appointments can be offered to patients within 14 days as per Cancer Waiting Times guidance.