Product Designer

7 months ago

London, United Kingdom Faculty Full time

**About Faculty**:
Faculty transforms organisational performance through safe, impactful and human-led AI.

We are Europe’s leading applied AI company, and saw its potential a decade ago - long before the current hype cycle.

We founded in 2014 with our Fellowship programme, training academics to become commercial data scientists.

Today, we provide over 300 global customers with industry-leading software, and bespoke AI consultancy for retail, healthcare, energy, and governmental organisations, as well as our award winning Fellowship.

Our expertise and safety credentials are such that OpenAI asked us to be their first technical partner, helping customers deploy cutting-edge generative AI safely.

Our high-impact work has saved lives through forecasting NHS demand during covid, produced green energy by routing boats towards the wind, slashed marketing spend by predicting customer spending habits, and kept children safe online.

AI is an epoch-defining technology. We want people to join us who can help our customers reap its enormous benefits safely.

**About the role**:
You'll split your time across our Life Sciences and Retail and Consumer Business Units, delivering designs to solve large-scale, real-world problems through the development of cutting-edge AI products.

From a commercial perspective, you will help design, deliver, and scale cutting edge solutions across a wide range of industries. From a technical perspective, you will be immersed in applied artificial intelligence techniques through your work, working closely with Data Scientists, Machine Learning Engineers, as well as PMs and Front-end Engineers. Our Life Science and RAC teams are growing rapidly, helping to solve hard problems across research, development and commercialisation new AI solutions.

**What you'll be doing**:
As a Product Designer you will be responsible for the end-to-end user centred design process within the government services. You’ll be collaborating with user researchers and engagement managers to run discovery sessions with the clients; translating your findings into customer and user needs and solution ideas, and creating technically meaningful content to communicate those with the wider team and internal and external stakeholders. This work will enable the development of cutting-edge, safe and robustly deployable AI technology in critical government contexts to be used by the civil servants.

As part of the Product-focused digital service, you will be responsible for helping customers make better decisions through features that help them unlock a deeper understanding of their processes, leading to rapidly converting analysis to action, and connecting the Government's services. You’ll help us achieve that goal by identifying customer needs and designing delightful experiences that help our customers make better decisions.
- Contributing to discovery activities with stakeholders and carrying out user research sessions to create personas, map customer journeys and understand user flows.
- Collaborating closely with the technical team to design practical solutions to pain points.
- Creating high quality visuals and interactions, based on a strong understanding of good design principles as well as the Faculty brand.
- Being a team player within the team and design guild, actively participating in our activities and design critiques as well as contributing to scaling the design and product capability across the business unit and company. You will be expected to contribute to the design vision for Faculty; encourage and ensure world-class design execution by helping set standards and best practices.
- Contributing to and helping grow our design system.

**Who we are looking for**:

- ** Experience in working with data heavy products and data visualisation experience.**
- A creative, empathetic team player who can inspire and motivate others
- Experience in carrying out the end-to-end design process independently, with examples of activities that span across product and conducting user research, creating user journey maps and wireframes, prototypes, running user testing sessions
- A portfolio showcasing a range of projects, with examples of your design process and artefacts you produced along the way.
- Examples of work where you have done discovery and research to understand a complex problem and then synthesised your findings to come up with design solutions.
- Knowledge of prototyping and design tools. We use Lucid and Figma, but are quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before.
- Excellent verbal, written, and visual / presentation communication skills.
- Confidence in building and managing strong stakeholder relationships both within Faculty and with customers.
- Interest in working on 0-1 product development.
- Interest in a quantitative discipline, like mathematics or computer science would be nice but not essential.

**What

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