Training Delivery and Administration Specialist

7 months ago

Weybridge, United Kingdom Royal Caribbean Group Full time

**Journey with us **Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explore the world

Royal Caribbean Group is the world’s largest cruise line having a record-breaking year and launching not one but TWO brand new ships in 2004 including a brand-new class of ship in Icon of the Seas It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now

With our 3 brands Royal Caribbean International Celebrity Cruises & Silversea we have ships in South America Europe Asia Australia and several North American markets beyond our headquarters in Miami FL We cover the globe No matter where our guests want to go Royal Caribbean Group has a ship that can deliver a world-class vacation

At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry The work that we do is exciting challenging and innovative You get to work both independently and as part of a collaborative and dynamic international team We are passionate we are innovative and we are unstoppable

**About the role**

We are looking for a Training Delivery & Administration Specialist to join our amazing HR team on a 6 months fixed term basis Role includes delivering leadership and professional development training programmes for employees in International regions Responding to enquiries from employees regarding training activities; handling registrations schedules and participant confirmations reporting and KPIs activities Managing a training calendar designing and coordinating marketing and training communication Managing training supplies materials and training rooms (including virtual) resources Providing management and ongoing support using a multitude of systems to track participation and programme evaluation

**Essential Duties and Responsibilities**:
Coordinate training logistics to include venue supply timing confirmation etc
- and work with the respective HR Business Partner
- Manage training calendars for broader awareness as well as coordinate delegate invites and manage confirmations Oversee on-line learning platforms - technical administration reporting and analytics
and conduct periodic audits
- Manage and track associated training invoices and process internal billing
- Provide technical support to learners who report difficulty leveraging any of the learning systems Deliver instructor-lead and virtual-lead workshops to include management and leadership development on-boarding
and soft skills training
- Monitor effectiveness of all training delivery through various evaluation methods and make recommendations for improvement
- Collate and socialize feedback and training results from training sessions
- Facilitate programme administration for adhoc requests The environment includes work inside and outside the UK Weybridge office**EXPERIENCE / KNOWLEDGE AND SKILLS**

Passionate about facilitating professional development programmes in a multi-cultural
- diverse environment
- Demonstrated interest in leadership training delivery to early and mid-career audiences
- Keen interest in adult learning principles and platform delivery skills
- Proven ability in adapting delivery style and training methodologies to meet the needs of various adult learners Excited about learning technology
including e-learning and virtual classroom environments Direct experience using Microsoft office programmes to write documents produce reports and presentations
and analyse data

Excellent planning prioratisation time management skills
- and the ability to manage multiple training priorities with shifting demands

**What we offer** At Royal Caribbean Group we are client-centric but put people first We have a culture where everyone is trusted and valued in equal measure whatever your role in the company We are propelled by people Our employees and crew are the driving force behind our success Our aim is to recruit develop and retain world class people who come to Royal Caribbean to do the best work of their careers

We are committed to employee development and you will have the opportunity to learn from some of the most experienced people in the business We regularly reward and promote success encouraging staff to take on new challenges and responsibilities to aid progression

With good transport links to our modern offices in Surrey we have plenty of free parking a free shuttle bus from the train station on-site restaurant and on-site gym We take a flexible approach to work We currently work a combination of days in the office and work from home

Come join the team - Journey with us succeed with us grow with us

Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon

LI-IN1

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