Information & Advice (Volunteer)

4 days ago


Exeter, United Kingdom Age UK Exeter Full time

**Do you have good communication skills? Do you like supporting people in their lives? Are you able to communicate information and explanations clearly to people?**

**We have a volunteer position become available in our highly sought after Information and Advice department. In this role you will be supporting people 50+ with advice on welfare benefits, local services, community groups and signposting.**

We are looking for a friendly, dynamic and patient person to support our Information and Advice service in Exeter. Supporting people 50+ with a range of topics from welfare benefits to social signposting other the phone, face to face and in peoples homes.

You need to be a clear communicator and enjoy speaking to and helping people.

We are looking to expand this service to home visits, and we would welcome a volunteer who would be able to support with home visits as well.

**Location**:Sycamore Centre, Exeter & remote in Exeter

**Day & Time**:Friday 10-3, happy to speak about alternative hours

**Main Tasks**:

- Delivering high quality customer service.
- Assist Information and Advice team by providing information and advice to older people and their families.
- Accurate record keeping using computerised CRM system.
- Support with information and advice on:

- Income and welfare benefits - Social Care - Local Services - Tradespeople - Community groups and activities (run by Age UK Exeter or other organisations) - Signposting to other charities and services where needed

**What we need from you**:

- Ability to treat all people with respect.
- Be a ‘people person’ and have a friendly attitude.
- To be friendly with a sense of humour
- IT literate and ability to learn new systems well.
- Ability to think analytically and problem solve.
- Understand the information needs of older people and the barriers that exist in meeting them.
- Understanding of boundaries between information & advice and advocacy.
- Energy, enthusiasm and an enquiring mind.

**What we offer you**:

- A very warm welcome.
- Good induction and role relevant training.
- The opportunity to meet new people and be part of a local charity.
- This is a volunteer role based in Exeter_

**Job Type**: Part-time
Part-time hours: 5-10 per week

Schedule:

- Monday to Friday

Work Location: In person


  • Volunteer Caseworker

    3 weeks ago


    Exeter, United Kingdom SSAFA Full time

    This role covers Exeter and surrounding areas. Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you. **What is a caseworker?** Caseworkers visit clients to work out what type...


  • Exeter, United Kingdom SSAFA Full time

    This role covers Exeter and surrounding areas. Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you. **What is a Caseworker?** Caseworkers visit clients to work out what type...


  • Exeter, United Kingdom FearFree Full time

    The Volunteer Coordinator will be responsible for managing and co-ordinating FearFree’ Volunteers, including supervision and coaching of volunteers. Volunteers are essential to FearFree services both support service roles and non-support service roles such as admin and fundraising. Volunteers will be within the following roles: - Helpline Support:...


  • Exeter, Devon, United Kingdom Exeter College Full time

    We are seeking a dynamic Team Leader for our College Advice Team. Our College Advice Team are responsible for delivering information, advice and guidance to prospective students and parents on our Outstanding provision for school leavers.To be successful in this role, you will be a team player who leads by example and works collaboratively. You are target...


  • Exeter, United Kingdom SSAFA Full time

    This role covers Exeter and surrounding areas. Could you support SSAFA volunteers in your area with the I.T they need to support our clients? You don’t need a military background, just some basic I.T skills, patience, and the ability to get on with a wide range of people. If you have training experience, that would be great but not essential. Get in touch...

  • Volunteer Coordinator

    3 weeks ago


    Exeter, United Kingdom AGE UK EXETER Full time

    To re-build our volunteering programme that has been on hold since covid. This would include the marketing and meeting of all interested volunteers working closely with colleagues across the organisation to identify volunteering opportunities. - To be the face of volunteering for Age UK Exeter. To work with Age UK Exeter staff to understand what vacancies...


  • Exeter, Devon, United Kingdom CASS+ Full time

    Job Title: CASS+ Volunteer at Exeter Crown & County CourtJob SummaryDetermined to make a difference?We're looking for compassionate and empathetic volunteers who share our vision to transform the lives of people experiencing the Justice System.Our volunteers come from all walks of life. Every volunteer gets something different, especially when it comes to...


  • Exeter, United Kingdom CASS+ Full time

    **Job Title: CASS+ Volunteer at Exeter Crown & County Court** **Job Summary** Determined to make a difference? We’re looking for compassionate and empathetic volunteers who share our vision to transform the lives of people experiencing the Justice System. Our volunteers come from all walks of life. Every volunteer gets something different, especially...

  • Gardener Volunteers

    2 months ago


    Exeter, United Kingdom SeeAbility Full time

    Role Description Gardener Volunteers Location: Exeter, Devon Time commitment: F lexible Our Gardener Volunteers support our homes by helping to maintain their outdoor spaces through weeding and pruning, so that the people we support can enjoy spending time in a nice environment.  We are currently looking for volunteer gardeners for our...

  • Gardener Volunteers

    4 weeks ago


    Exeter, United Kingdom SeeAbility Full time

    Role Description Gardener Volunteers Location: Exeter, Devon Time commitment: F lexible Our Gardener Volunteers support our homes by helping to maintain their outdoor spaces through weeding and pruning, so that the people we support can enjoy spending time in a nice environment.  We are currently looking for volunteer gardeners for our...


  • Exeter, United Kingdom Hospiscare Full time

    **An opportunity to volunteer with well-loved and respected local charity Hospiscare in the role of Volunteer Logistics Administrator** **Hospiscare** is looking for **volunteers **to support with **logistics **admin** based at the **Hospiscare Enterprise Centre** in **Exeter** **About the Logistics Administrator** **role**: As a Volunteer Logistics...


  • Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    This is a key and highly valued role in the Volunteering and Community Services (V&CS) team. The post holder will be required to provide administrative support to the Volunteering and Community Services department. This role is responsible for completing and co-ordinating a variety of tasks and requires excellent organisational skills with the ability to...


  • Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    This is a key and highly valued role in the Volunteering and Community Services (V&CS) team. The post holder will be required to provide administrative support to the Volunteering and Community Services department. This role is responsible for completing and co-ordinating a variety of tasks and requires excellent organisational skills with the ability to...


  • Exeter, United Kingdom SeeAbility Full time

    Role Description Befriender 'In Home' Volunteer Location: Exeter, Devon Time Commitment:  Flexible The Befriender 'In Home' Volunteer will play an important role by providing companionship to someone we support at our supported living service in Exeter by spending time with them, visiting them in the home and doing activities they enjoy. These...


  • Exeter, United Kingdom SeeAbility Full time

    Role Description Befriender 'In Home' Volunteer Location: Exeter, Devon Time Commitment:  Flexible The Befriender 'In Home' Volunteer will play an important role by providing companionship to someone we support at our supported living service in Exeter by spending time with them, visiting them in the home and doing activities they enjoy. These...


  • Exeter, United Kingdom British Heart Foundation Shop Fore Street Exeter Full time

    **Online Sales Volunteer** Do you know your way around online sales websites? Have you got an interest in researching and listing unusual or sought-after items? Or maybe you could help us promote our donated stock via the web to reach more customers online? We require curious people to help us with our online sales and sell a range of donated items on...


  • Exeter, United Kingdom Westbank Full time

    **Rate of pay**: £14,990.98 pro rata (£24,651.83 FTE) **Hours per week**: 22.5 hrs **Location**: Hybrid - Home/Westbank Office **Contract**: Permanent **About the role**: Are you an enthusiastic individual looking to work for an award-winning organisation that makes a real difference to the lives of others? We are looking to recruit a talkative,...


  • Exeter, United Kingdom Devon Air Ambulance Full time

    **Salary**:£27,000 per annum **Hours**:37.5 per week **Location**:Remote working with attendance at DAA HQ in Exeter **Duration**:Permanent **The Role** Due to growth, we have an exciting new vacancy for a Volunteer Engagement Officer to join the Volunteering team. You will help to drive the recruitment and retention of our volunteers, supporting their...


  • Exeter, United Kingdom Westbank Full time

    **Rate of pay**: £14,990.98 pro rata (£24,651.83 FTE) **Hours per week**: 22.5 hrs **Location**: Hybrid - Home/Westbank Office **Contract**: Fixed term until 30/04/2025 **About the role**: Are you an enthusiastic individual looking to work for an award-winning organisation that makes a real difference to the lives of others? We are looking to recruit...


  • Exeter, United Kingdom SSAFA Full time

    This role covers Exeter and surrounding areas. Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills. **What is an Administration Coordinator?** There are SSAFA branches throughout the UK and...