Service Advisor

3 months ago


Battersea, United Kingdom Pembrook Resourcing Full time

Service Advisor Job Description

**Duties**:

- Greet customers and assess their needs for vehicle service and repairs
- Provide customers with accurate estimates and timelines for service completion
- Schedule appointments for service and repairs
- Communicate with technicians to ensure timely and accurate completion of services
- Explain recommended services and repairs to customers in a clear and understandable manner
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions, services provided, and payments received

**Skills**:

- Knowledge of brake repair, oil changes, diesel engine repair, air brakes, transmission, tire service, auto body repair, suspension, and alignment
- Strong customer service skills with the ability to communicate effectively with customers
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy in record keeping
- Cash handling experience is preferred

We offer competitive compensation packages including health insurance, paid time off, retirement plans, and opportunities for advancement within the company.

**Requirements**:

- High school diploma or equivalent
- Previous experience in automotive service or repair is preferred but not required
- Must be able to work flexible hours including weekends
- Must have a valid driver's license

If you are interested in joining our team as a Service Advisor, please submit your resume for consideration.

**Salary**: £30,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Ability to commute/relocate:

- Battersea, Greater London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: SA Battersea


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